Question about Canon PIXMA MX310 All-In-One Printer

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I can not get the fax to transmit, but can receive a fax. Also, the fax machine ring tone periodically comes on when talking on the phone but no fax comes through. Can you suggest a fix and setting change to rectify the problem.

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  • bsissons Mar 04, 2009

    I can't find my manual and I can't remember the steps to send a fax. Is this info available online? I can't find it with the search function!!

  • bsissons Mar 04, 2009

    Do I really have to PAY for this? Isn't the entire manual available on line?

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I don't have a fax

Posted on Feb 21, 2009

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1 Answer

How do i set my fax machine to recieve and send faxes


Dear
Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

To send a fax, put the document on the platen glass (face downward) or face upward in case of ADF.
press on hook dial, (here the dial tone on machines speaker)
dial the fax no. ( wait for call connection and here the fax Rx. tone)
press START.

To receive a fax two procedure can made, manual- lift a hand set of telephone receiver on incoming ring, here the TX tone(periodical beep tone) press * 9 * of the telephone receiver. In auto mode go to fax setup select ans. to ring or auto fax etc. to activate atuo reveive of fax.

Hope this may helpful.
Thanks.

Aug 11, 2014 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Office Equipment & Supplies

1 Answer

Peoplel are sending me very imp. faxes and idk how to recive it..


If your printer has FAX capabilities. Good way to tell is if you have a phone number pad on the front of your printer.

You must have this connected to a phone line for it to receive a fax.
Setup the fax application through your installation CD that came with the Printer/fax machine. Often you set the fax machine to pick up after so many rings. This allows you to leave the printer/fax machine on and gives you time to answer BEFORE the fax machine does. If uncle Bob or Aunt Susie should call to say Hi!

Basically what is happening:
You turn on the Printer/Fax machine it sits idle waiting for a phone call.
Someone now sends you a fax using your phone number.
YOUR printer/fax machine is sitting there listening for the phone to ring.
Lets say you have your printer/fax machine setup to answer after 5 rings.
After 5 rings, your Printer/fax machine will pick up and listen for signal tones from the the other machine. If it gets these, it will "handshake" and send a confirmation fax tone. Then the data will be transferred and printed out on your machine or held in a fax program for you to print or save later.

It is critical that you do not pickup the phone too early or the two fax machines trying to communicate will fail.
If you do this, you will hear an awful squeal and a serious of tones.
You can often hang up quickly and the two machines will transmit again the handshake signals and resume business as usual.

Short answer:
Two fax modems are talking to each other over your phone line to transmit data.

Good luck!
and hope this is helpful.

Oct 04, 2009 | Canon MX310 Office All-In-One Printer

1 Answer

CANNOT RECEIVE FAXES ALL OF A SUDDEN


Check the phone line with a basic old phone plug it into the fax line do you get a good dial tone, and no noise on line. Also check the phone line call ATT and have them check the number move the fax machine to different plug. power off the wait tens second power on. check the phone line connector.

Mar 31, 2009 | Minolta Office Equipment & Supplies

1 Answer

Not receiving faxes


make sure your answering machine is plugged in to the "EXT" jack on fax machine, and your main line plugged into "line". try setting fax rings to 1 or 2. set your answering machine to 4. your fax should intercept the call and if it hears the fax tone, will receive the fax. if it doesn't hear the fax tone, it should forward the call to your answering m/c.

hth,
razors

Jan 03, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

We have a roll over telephone line, in which the 2nd line is used for faxing, However if by chance we are using the 1st line Is there a particular setting or ring tone to where we will know when a fax is...


Nope. Fax machines use what is called a handshake to establish the connection.
It's a tone sent from the sending fax machine to the receiving machine to make it answer and receive the incoming transmition.
It's not a unique ring.
I always tell people, one of two things. If faxs are that important, you should have a dedicated phone line to receive them. Or, in instances where the message it very important. Use E-mail and sent the information as an attachment.
I understand the expense of an additional phone line for a fax. But you should weigh the importance of your faxing to the expense. Are you missing valuable information by sharing a line?
Just some thoughts.

Jul 25, 2008 | Xerox Office Equipment & Supplies

1 Answer

KX-FL511 Panasonic Fax machine will not receive document


Try going through menu and turn ECM to no or invalid also try adsl filter on incoming line

Feb 27, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

3 Answers

Can not transmit faxes


do you have a seperate fax line? if so check the fax line.
also in the fax menu set up your fax to phone/fax mode, and set up all your fax info.
if you have distinq ring you need to set up your # of rings.

Feb 22, 2008 | Canon FAXPHONE L170 Plain Paper Laser

1 Answer

INTELLIFAX 2820 NO FAXES COMING THROUGH


Oops, I disconnected from the chat with you after I said I would stay connected. If you have any other questions, feel free to ask them here. Just for our knowledge base, in case anyone else has this problem - it turned out to be a short in the phone line. When picking up the handset connected to the fax machine, there was no dial tone. When connecting the fax machine to another phone line, the dial tone returned. After swapping out the phone cord between the wall and the fax machine to be sure that wasn't the problem, Jriedel is now talking to the phone company about it.

Sep 12, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can't receive fax


Pick up the receiver and see if you hear a fax tone noise. If so then push the start button and hang up. Is this machine on a dedicated line or shared with the main phone number? Sometimes some people will pick up the receiver on their fax machine dial the fax number and wait for a tone before sending. If this is the case the machine can not recognize that is a ax. Make sure your machine is set for auto receive if it is on a dedicated line.

Apr 06, 2007 | Brother IntelliFax-2820 Laser Fax

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