Question about Dell A960 All-In-One InkJet Printer

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Will not Align with New Ink Cartridge

Even with Brand New Dell 7Y743 Black Cartridge the printer will not Align nor print. I can not even get an answer from trouble shooting. Should I attempt to Clean the printer head?

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  • Anonymous Apr 07, 2009

    After installing a new Dell color ink cartridge, I got a "cartridge missing" message. I removed and replaced to no avail

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HAVE TO REPLACE THE COLOR CARTRIDGE

Posted on Mar 25, 2009

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1 Answer

The black does not print any darker than pale gray even with a brand new dell black ink. What could it be?


You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.

Dec 17, 2010 | Dell 1320c Laser Printer

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New brother laser printer hl-2140 with new ink cartridge . All printed pages are covered with black ink. Slide the cleaner and even change cartidge, but same problem.


Please try to re align the print heads and service the carraige assembly of the printer ( Place where you slot in your cartridge). if it doesnt work then there is a leakage on the ink piping system.

Replace the Ink service station.

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How do I change the ink cartridge on my Dell 810 printer


Hello,

Ink Cartridge Maintenance Replacing an Ink Cartridge
  1. Turn on your printer.

  2. Lift the printer unit, and position the scanner support between the tabs to hold it open.

rcrtdro1.jpg
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  1. Press down on the ink cartridge lever to raise the ink cartridge lid.

rcrtrm1.jpg
  1. Remove the old ink cartridge.

rcrtrm2.jpg
  1. Dispose of the old cartridge properly.

  2. If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

rtaperm.jpg
  1. Insert the new ink cartridge.

rcrtrm3.jpg
  1. Snap the lid closed.

rcrtrm4.jpg
  1. Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed.

rcrtdrc1.jpg Aligning an Ink Cartridge You may need to align the ink cartridge when characters are not properly formed or are not aligned at the left margin, or when vertical or straight lines appear wavy.
To align the ink cartridge:
  1. Load plain paper. For more information, see Loading Paper.

  2. In Windows XP, click Start® Control Panel® Printers and Other Hardware® Printers and Faxes.

In Windows 2000, click Start® Settings® Printers.
  1. Right-click the Dell AIO 810 icon.

  2. Click Printing Preferences.

The Printing Preferences dialog box opens.
  1. Click the Maintenance tab.

  2. Click Align Print Cartridge.

  3. Click Print.

A blue and black alignment page prints.
  1. After the alignment page has finished printing, place the page face-down on the scanner glass. Make sure the upper left corner of the front of the page aligns with the arrow on the printer.

rscangls.jpg
  1. Press the Scan button scanicoa.jpg .

The page is scanned. When the scan is complete, the cartridge is aligned. You may discard the alignment page when the alignment is complete.

Please download the manual from the link below and go to chapter Ink Cartridge Maintenance:

http://support.dell.com/support/edocs/systems/PRN810/en/ug/ug_en.zip

Hope it helped.

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I replaced the ink cartridges even though the levels still said they were half full. It worked perfectly.

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To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!

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Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

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MY DELL 725 PRINT WILL NOT PRINT IN BLACK INK. I HAVE A NEW PRINTER. I EVEN BOUGHT A NEW INK CARTRIDGE AND IT STILL PRINTS IN GREEN ONLY. WHAT CAN I DO TO HAVE MY DOCUMENT PRINT IN BLACK?

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Dell a960


I cannot offer a solution. However, I can attest to the EXACT same problem word-for-word. Can someone please suggest a solution?

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