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Blue screen unmountable boot volume - Computers & Internet

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  • joseandbiri Mar 10, 2009

    how do you run a dell diognostics to check the hard drive?

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1. Go into the bios by tapping the F12 during initial start up
2. Under the system configuration tap select SATA Operation
3. Then Change the selection from AHCI to ATA

This may render you hard drive temporally inaccessible which means you will have to reinstall the operating system.

Posted on Apr 28, 2009

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Hey,

There seems to be a problem with the hard drive. I would suggest to attempt reinstalling windows or using the recovery discs that might have came with the computer and try to reinstall or restore the computer to the original state.

if the hard drive is not detected in windows setup, you most likely have a faulty drive.

In that case the hard drive might need to be replaced.


Let me know if you need anything else.


Thanks,
Ekse

Posted on Feb 21, 2009

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Run the dell diagnostic to check the hard drive first if it passes the test or gives error code 7 Run CHKDSK /R from recovery console....only if that doesn't resolve the issue opt for reinstallation

Posted on Feb 21, 2009

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