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Xbox 360 keep telling me to clean my disc

When i play my nfl disc the machine keep telling me to clean to clean the disc with a soft cloth and when i do that it will start and freeze.

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Lick it

Posted on Feb 21, 2009

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Posted on Jan 02, 2017

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How do I fix my xbox game the xbox keeps saying unreadable disc clean with a soft cloth and restart the console.


If you get the error with just one game, but not others, unfortunately it is likely damage to the disc. If it is under warranty, or if you bought it at a return-friendly place, maybe you can get a replacement. If the system is giving you this error with several games, it is likely the disc reader in your Xbox. The Xbox 360 has a well-known issue with DVD drive failure over time. If your system is still under warranty, or sometimes even if not (because this was such a big problem for Xbox), Microsoft may repair it. Try calling them and patiently discussing it. If it is not under warranty, and you are good with repair work, try this: http://hardandsoftgaming.wordpress.com/2011/03/12/replacing-a-faulty-xbox-360-dvd-drive-firmware-flash-or-circuit-board-transplant/

Jul 25, 2014 | Video Game Consoles & Games

1 Answer

Dance central disk for xbox 360 kinect, has a circle type scratch onthe back of the disk. Xbox will not let me play


Circular scratches are the most harmful to the disc's ability to play. You can try gently rinsing the disc under cool water and then drying thoroughly, bufffing with a soft clean towel. Depending on how big the scratch is, the disc may not be useable even after this, though. If it does work, be sure to always keep it in its case when not in use. Leaving CDs out is the surest way for this problem to recur.

Dec 12, 2011 | Microsoft Kinect Dance Central D9g00024...

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I have a caset i play it for 15minute and it stop playing and tell me to clean the disc with a soft cloth and restart the console it


if you are talking about a disc try using a little bit of deoderant or after shave on a soft cloth and rub in a small circular motion starting at one side and working your way around (see video). dont use too much but if you just use a little bit and rub it properly it should work. if that doesnt work then the disc is scratched at a certain part and cannot be fixed. my method is proven to work if done right. i have had games cleaned by video store cleaners and i have even bought special disc cleaning kits and that and nothing could fix my discs but when i did this method i have had even the dirtiest scratched discs work again. this method works 90% of the time but like i said if this wont fix it nothing will. hope this helps.

Nov 27, 2010 | EA Sports Video Game Consoles & Games

1 Answer

I was playing a game and suddenly it went off and came up with the message "This disc is unreadable. 1. clean the disc with a soft cloth. 2. Restart the console." I have tried this and the disc doesn't...


Well first try blowing into the actuall disc drive if still dosnt work ask one of your friends if you can borrow the same game install it to the xbox that is if you have a hardrive then give tjhe game back and when you want to play the game put in your game make sure the setting automaticlly start disc if of and go to game library and go to the game and play it and it will work

Jul 24, 2010 | Activision Call of Duty 4: Modern Warfare...

1 Answer

THE DISC JUST BECAME UNREADABLE.....IT DONT HAVE NO MAJOR SCRATCHES ON IT EITHER.. I CLEANED IT WITH A SOFT CLOTH 2....STILL DON'T WRK


i had the same problem with my MW2 and it may be due to the copy of the game. when they made it, it might have been to thin. i returned it n got a new copy n it worked. also, it might be ur eye to read the game as well.

Jan 07, 2010 | EA Sports Madden NFL 09 for Xbox 360

1 Answer

My xbox says the disk is dirty even when i clean it.


its the game the same problem happened to me your gonna have to buy the game agian

Jan 04, 2010 | EA Sports Madden NFL 09 for Xbox 360

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