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Xbox 360 keep telling me to clean my disc

When i play my nfl disc the machine keep telling me to clean to clean the disc with a soft cloth and when i do that it will start and freeze.

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Lick it

Posted on Feb 21, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Got a xbox 360 and i put a game in then it tells me to open tray so i open then close then tells me to open again and it just keep doing that i cant play anything


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.




Click here to download repair guide

Dec 24, 2010 | Microsoft Xbox 360 Console

Tip

How to resolve Xbox 360 disc read errors. Xbox will not play disc.


Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.

g33k4u_2.jpg

If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


Regards,
G33k

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on May 14, 2011 | Microsoft Xbox 360 Console

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I have my dads xbox 360 and he said i could use it and i am trying to play halo 3 buut it keeps saying disk unrecognizable please clean disc with a soft clothe and restart your console and ive done that...


take your disc to a video shop and pay them to renew it shouldn't cost much or go to a second hand shop that sells it buy it and put your disc back in and tell them it didnt work swap money back ha

Jul 18, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox says the disk is dirty even when i clean it.


its the game the same problem happened to me your gonna have to buy the game agian

Jan 04, 2010 | EA Sports Madden NFL 09 for Xbox 360

1 Answer

When i put a game into my xbox 360 it keeps telling me to open tray and wont load the game


One problem... The Disc Is Unreadable... clean it with a soft cloth, then insert it, if still same problem... take it back from where you bought it, and tell them the problem, they should replace the Game.

Oct 14, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play games


Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

X Box 360 Won't even attempt to read disc


when i put a game in the xbox 360 it keeps on saying clean the disk whith a soft cloth

Aug 05, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc cleaning?


The problem might be a dirty lense. Find a cleaning disc and run it through the console.

Jan 18, 2008 | Microsoft Xbox 360 Console

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