Question about Avaya 5400 Series 5410 Phone

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Trying to change number of rings before voicemail

My office has the Avaya 5410 phone, and I'm trying to figure out how to change the number of rings before the voicemail comes on. Right now it rings about 12 times and we really need to reduce that. Can anyone help??

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  • Anonymous May 11, 2010

    Which system is this on? If IP Office, you need to find the computer that has manager on it. All the changes are in there.

  • Anonymous Mar 14, 2014

    how do I get my phone to ring mor than two times before going to voicemail

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By default individual coverage is set to 45 seconds. Ask your phone vendor to reduce it.

Posted on Mar 19, 2009

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Do you have voicemail pro or embedded voicemail? Do you have the right document?

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You will need to go into Manager, and adjust teh voicemail timer. By default it is at 15 seconds. Figure 3.5 seconds/ring when figuring out how long you want it to ring before going to vmail.

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Which voicemail do you have? Either embedded or vociemail pro.

Try *17, but you will need to know a voicemail password for the phone as well.

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The auto attendant greeting, or the general mailbox greeting?

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Press the voicemail button and enter whatever extension number you are trying to change. Kisten before you record, to make sure you are in the right place.

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You will need to log into Mnager (the IP Office management application). Go to the users section, and click on the Voicemail tab. delete the stars. Then save the config.

When you log in the first time, there isnt a password, so just hit #.

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There is no default way to do this. The technician that set the system up will need to tell you the code to get in aand modify that wav file. There is no way to do so by default, it has to be set up, and can be anytihng.

Look at your config, for a short code that goes to a "vociemail collect" with the name recordings.....that is the code you use to modify.

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