Question about HP DesignJet 120nr InkJet Printer

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HP designjet 120nr printer

The screen shows a flashing hourglass and tools and won't do anything else. We took it to a repair place and they couldn't find the problem. Any suggestions would be appreciated if you've had this problem in the past.

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  • 23 Answers

Uninstall and reinstall the driver/software.

Posted on Feb 20, 2009

  • Greg Caudle Feb 24, 2009

    have you checked to see if there was new firmware for this printer?

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may be power supply demage change it and print again

Nov 23, 2009 | HP DesignJet 120nr InkJet Printer

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My son has just brought a hp 120nr printer with no user guide do you know what is the best program for printing out pictures regarding defenition and margins etc. Regards David Maeght


microsoft word may be the best printing program but if you go for open source software check out open office both are equal in best if you need the manual or user guide for your printer follow the link http://office.manualsonline.com/manuals/mfg/hewlettpackard_1/120_series.html
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Problems with hp designjet 120nr


These things make a lot of hummng noise with the fan.
Nothing is going to work if you can't get the fan (eg power) working.

The tool symbol means it needs maintenance.

Unless the paper is feeding and you get power to it, it seems like you have an expensive problem to fix - especially as the new ones are likely to be the same cost as fixing a really broken one.


Feb 27, 2009 | HP DesignJet 120nr InkJet Printer

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Can't get software to load on the HP designjet 120nr printer


Software for mac and pc is available from HP.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=295937&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=295935

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Feb 23, 2009 | HP DesignJet 120nr InkJet Printer

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Feb 21, 2009 | HP DesignJet 120nr InkJet Printer

1 Answer

Carriage belt fitting


It is not recommended that the user replace the carriage belt, on any HP printer. Any damage caused by the user, won't be covered by the warranty and will likely result in a completely useless, but very expensive doorstop. Or paperweight..

I do believe your printer has since been discontinued for support, however only an HP Customer Service Representative would be able to confirm that. I would suggest phoning HP for technical support or to at least confirm whether support is available.

Even if your printer is no longer a) under warranty, which I suspect it's not, or b) out of support completely, they may be able to provide you with a list of Authorized Service Providers (ASPs) within your area.

1-800-474-6836

Best Of Luck.

Oct 31, 2007 | HP DesignJet 120nr InkJet Printer

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