Question about TruTech PVS31170S1W 17 in. LCD Television

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I have a tru tech 19" television/dvd/monitor, it is a peice of ****.... as a matter of fact, i have two just alike. the volume for some reason on the televisions will blast loudly for no reason at all, without anyone touching the volume button, or the remote control. both of my televisions were purchased black friday 2007 and what a waste of money. how can i get my televisions repaired or get my money back. the dvd player on one of the televisions dont even work properly

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  • Anonymous Feb 22, 2009

    I have a trutech 19" tv,dvd monitor. Lost remote and manual. Where can I go and get both?

  • Anonymous May 03, 2009

    same problem.. mine turns the volume to 100.. volume will go down if I go into the tv menu then press the volume - button, but as soon as I change channels the volume goes right back to 100

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Sorry to bear bad news about your sets. I would avoid those sorts of brands in the future. TruTech is not in favor of supplying parts or service data on sets that are out of warranty. They don't want them fixed. I think the saying "Caveat Emptor" (Let the buyer beware) would apply here. They are cheap because they are cheaply made. (Made in China I suspect)

I think you have no chance of getting your money back because they are out of warranty. The defect is obviously do to poor design or poor manufacturing processes. Unfortunately I don't think you have any recourse with your dilemma.

Stick with brand names at reliable stores, there are lots of new names out there not all of them are good brands. I don't think any televisions at all are manufactured in USA anymore. Always check for reviews online before you buy.

Good luck in the future.

Posted on Aug 12, 2010

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