Question about Brother Multi-Function Center® DCP-8065DN All-In-One Laser Printer

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I am the computer tech at a middle school and have a problem with one of my brother DCP 8065 printers. The printer says there is no paper[although there is], and we have been getting this clicking sound when we put the tray back in. I tried check some of the components of the tray to see if they seemed operational, and when I pull down a black lever it says no tray [obviously the tray lever]. When I do this and push the tray back in I get the same clicking sound and the printer once again displays no paper. I need help with this to see if it is an easy fix that will save some dough or if we need to spend some cash to fix the problem.

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  • Anonymous Feb 24, 2009

    It's kind of big, but I don't here any lose parts when I topple it side to side...the only sounds I here is the normal printer sound when I replace the tray to it's secure location and the clicking sound before the error message.

  • Roberta Smith
    Roberta Smith May 11, 2010

    not sure how big that printer is... but if you can pick it up and shake it abit .... do you hear any loose parts inside ?

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  • 215 Answers

There is a gear on the left, inside of cassette bay. make sure that the gear has not come unseated or is not broken. i have reseated a couple with no further problems. also, make sure that your rear paper stopper is not pressed too tightly against the rear of paper. this will cause the paper lift to bind and perhaps cause this symptom again.

hope this helps,
razors

Posted on Mar 30, 2009

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