Question about Arris Touchstone 450a (CM450) Modem

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How to decode signal coming to the arris modem model:TM502G

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I'm not exactly sure what you are asking but these arris modems have a built in website where you can check statistics, etc. What you would do is open up your web browser and punch in I believe 192.168.1.1 into your address bar.

Posted on Apr 09, 2009

  • Chris77H Apr 10, 2009

    please rate if this has been helpful. thanks.

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Sometimes 3 of the 10 lines have busy signals and dont ring. it is erratic. Sometimes they work and sometimes not. no dial tone.


Did you call to see if all 10 phone ports are registered with the MTA macs on there voip servers?

Have them check your downstream signals, make sure your not losing packets or connection?


Make sure to swap out old phone lines with new phone lines.

Or
the ports on that older Docsis 2.0 modem are going bad and I would suggest getting a Docsis 3.0 Multi - Line Telephony Modem. I would call your provider for best suggested modem.

Hope this helps.

Mar 16, 2016 | Arris Computers & Internet

1 Answer

Arris TM502G is cutting out when d/l heavy bandwidth.


Three things in the system. Modem, router, computer/xbox. You changed the router and problem still exists. The computer/xbox is calling for the data but the modem is stopping it even though your provider doesn't see it stop. Change the modem. Borrow one if you can but I suspect it is going glitchy.

Aug 25, 2012 | Arris Touchstone Telephony Cable Modem...

1 Answer

We are currently running Comcast internet and phone through a Netgear Wireless-N 300 Router and an Arris TM502G Modem. Our phone service works fine, but the "Link" light isn't showing up for...


There's a reset button on the back of the modem. It'll power cycle it. That should work and if it doesn't make sure everything is connected and tightened.

Jul 29, 2011 | Arris Touchstone 450a (CM450) Modem

1 Answer

What is ARRIS TM502G wep kep and wpa key


you need to access router config and see whats it is could also be written on the sticker of the device next to serial number

Mar 02, 2011 | Arris Touchstone 450a (CM450) Modem

1 Answer

How do you find a WEP Key for a Arris Model TM502G


The TM502G is an MTA (Cablemodem with 2-line phone adapter)
it does not have a router wired or wireless therefore there is no WEP Key to find

Sep 29, 2010 | Arris Touchstone 450a (CM450) Modem

1 Answer

Where do I find the WEPkey for Arris TM502G? The question is posted all over the internet, but no real answers.


The WEP key is a encryption key that is configured in the wireless settings of the wireless router. This setting is then applied to the wireless card in the computer so it can connect to the wireless router.
To secure your wireless network from unauthorized access, please click on this link and follow my instrucrions :-
http://www.fixya.com/support/r3559128-wireless_router_security

Sep 19, 2010 | Arris Touchstone 450a (CM450) Modem

1 Answer

Unable to connect VPN using Arris Modem & Comcast Router


hi, mate check firewall settings of your modem/router. Then contact your IT administrator and he should be able to make changes to configurations for you. In most cases if server classify's your connection as unsafe it rejects it.

Jul 17, 2009 | Computers & Internet

1 Answer

Wi-Fi isn't working


This could be a duplex issue. When you log into the belkin does is assign you an IP address? Have you used a ballpoint pen to reset the EMTA since you have connected the router?

Mar 01, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

I have arris tm502g modem n want to hook up 2nd pc wont work


You need a router or network switch to share the single connection from this cable modem. Wireless router if you're so inclined. Comcast is about to jack the rental rate for that modem from $3.50 to $5 on January 1, at least in Atlanta.

Jan 07, 2009 | Computers & Internet

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