Question about Microsoft Windows XP Home Edition

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When installing windows xp home edition, the drivers are loaded then when it gets to the 'windows is starting setup', it freezes. From what I know, it is due to a problem detecting hardware. I have therefore replaced the hard drive and the RAM. I am still getting the same problem. I also tried installing xp pro which does the same thing. Both install cds work on my pc. I have an acer aspire 5101 laptop. Any ideas why it is freezing on this screen and what I do to get to the bottom of why this is happening?

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  • al_will_robi Feb 22, 2009

    yes i did, i had the problem both before and after i replaced both the ram and the hard drive. I originally had xp on the laptop so it shouldnt have compatibility issues.



    I ran a memtest which flagged up errors with my old ram, so i replaced it. yes it is the correct ram. i replaced the hard drive also incase that was an issue. its a 2.5" ide so it shouldnt have the issues the later sata drives do.



    why is it freezing at this screen do you think?

  • al_will_robi Feb 23, 2009

    I did a bit of google searching and found the following thread...



    http://www.theeldergeek.com/clean_instal...



    Which has led me to believe that the support for ACPI is not being installed by setup.



    How do I rectify this?

  • al_will_robi Mar 06, 2009

    Thanks for your interest, I tried that but it didnt work.



    I think I am missing some drivers which I need to install....

  • bsevinc May 11, 2010

    Did you recently upgraded your RAM or any other hardware?


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Disable ACPI during installation. When prompted to press F6 for SCSI press F7. This will force standard HAL on you pc.

Posted on Mar 05, 2009

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