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U DO NOT REQUIRE ANY SOFTWARE TO ADD SONGS TO UR PHILLIPS MP3 PLAYER. JUST USE UR USB CABLE TO CONNECT WITH THE PC. THEN U SEE ONE DRIVE NAMED REMOVABLE DRIVE COMES IN MY COMPUTER. JUST DOUBLE CLICK ON IT AND ADD MP3 SONGS AND THE SONGS ARE ADDED TO MP3 PLAYER. ENJOY THE SONGS IN PHILIPS MP3 PLAYER. GREAT SOUND.....
hi , enter to the website of philips and download the software and new firmware select first you exact model, next quit batteries of your mp3/mp4 player and press the button (bent arrow) all the time
until it detects and connect to the computer and run software and choose repair
The solution to a Code 10 error is to disconnect the mp3 player from your computer, uninstall all of the Philips software that came with the device, restart your computer, reinstall the Philips software, and THEN and only then - connect your mp3 player to the computer.
Triple Reset for Philips’ GoGear: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions. After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again. -Tha Mp3 Doctor