Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Remove & check cartridge message

I have an HP psc 2410 photosmart printer, the screen on it constantly says 'Remove and check print cartridges'. Initially all I did was to replace the coloured cartridge & then I started to get this message. I have done everything I can think of including cleaning both the cartridges & the inside of the printer with wipes. I can't clean it through the pc as it won't communicate whilst this message is there. I've turned it on & off & now it's driving me crazy. Can you help?

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  • pam_maglenno Feb 21, 2009

    Already tried...I did it overnight! Think I've solved it. I took one
    out at a time. it appears to be a problem with the black cartridge
    which i hadn't touched....most annoying. I repolaced it with the photo
    ink cartridge & it worked.Off to get a new black cartridge today.
    Thanks for your help though!

  • Anonymous Feb 21, 2009

    Remove & check cartridge


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  • 544 Answers

What you could try do is to remove both cartridges, close cartridges cover
Unplug printer for awhile, at least 30 minutes
Plug in printer and wait until printer stop
Reinstall both cartridges
This is to let the printer reset and do a new installation of ink cartridges

Posted on Feb 20, 2009

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Hi,

Is the new black cartridge that you fitted made by HP?
If it is not I would try with a new HP cartridge, I would also try replacing the colour cartridge.

Regards
Alan Hood
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