Question about Sony Playstation 3 (PS3) Console

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No games or movies will load up - Sony Playstation 3 (PS3) Console

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  • Anonymous Feb 20, 2009

    nothing loads up no music or movies or games

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  • Master
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It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Posted on Feb 20, 2009

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1 Answer

Why doesn't my PS3 load games or movies?


Check the file format it must be "efat" or fat32 not NTFS,

Jun 23, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 does not load games or movies, screen stays still with the circular load symbol at the the top right corner, anything i can do at home to fix this?


Try this:
  1. Back Up your PS3. You will need a compatible external hard disk drive for this step.
  2. Enter Recovery Mode.

  3. Choose "System Update".

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  4. Re-enter Recovery mode, and choose "Restore Default Settings".

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  5. Re-enter Recovery mode, and choose "Restore File System".

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  6. Re-enter Recovery mode, and choose "Rebuild Database".

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  7. Re-enter Recovery mode, and choose "Restore PS3 System". WARNING!: This option will delete everything on your PS3 hard disk drive!

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  8. Return the unit to Sony. If your PS3 is still under warranty the fix will be free; otherwise it will cost $150.

Mar 25, 2010 | Video Game Consoles

2 Answers

Games will not load,I have tried movies,and games,everything else seems to be working fine,just cant play movies or games..


Ok, if you are having problems with loading games/movies that are disc based and not ones that are in the HDD (Hard Drive) or on a usb drive (This means digital movies and games), chances are your PS3's Blue Ray drive is damaged and you will need to get a replacement. If you can't play anything even if it's Digital/HDD based or Disc based, you may have to send it in for repairs, or get a Replacement PS3.

Nov 17, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

It wont play games or movies


Laser has to be bad then if its not reading brand new games or dvds. To verify this though get a can of air and gently blow it into the drive to make sure there is no specs of dirt or dust on the laser.

Now try the games and dvds again and if its still happening then the laser needs to be replaced and you can get them fairly cheap off of Ebay.

Jul 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 won't load games or dvd..WTF?


1.You Should Try to clean your disks 2.put one in and go to games or videos depending on what u r doing and if your ps3 detects there is a game in there press triangle on the disk icon and select play 3.if that didnt work go to http://www.Playstaton.com/Support
Hope it Helped!

Jun 04, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

WONT LOAD ANY GAMES


try playing a blu-ray movie if it wouldn't play blu-ray movies or PS 3 games you laser is bad. I you need help changing it I can email you detailed instructions.

Mar 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 will not load games or movies, it works fine on line


Your cd drive is on its way out call sony i beleive it is an issue they resolve for free.

Mar 19, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Has trouble reading games and movies


most likely your xbox isnt working properly. I'd try to send it back to microsoft for repairs/replacements. sorry

Jan 02, 2009 | Microsoft Xbox 360 Console

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