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You should have an icon on your desktop called "HP Solution Center." Click on the icon, and look for "Printer Toolbox." Open the toolbox, and there should be a button which will print an alignment page. If not, then click open your Start Menu, click on All Programs, scroll down to HP.... and look for Printer Toolbox. and proceed as above. If none of this works, go to : www.HP.com click on Support for your device (model name and number) and you should be able to get an answer there... Good Luck. Joel Bergmann firstname.lastname@example.org
I had been experiencing this problem intermittently for some time, so I finally got a hold of HP support and with the second support technician, I did get a solution that worked for the document I was printing at the time. When Printing, click Printing Preferences, click the Advanced tab, under the Printer Features section, set Minimize margins to On. Per the technician, 'The printable area of the product increases (bottom margin 12 mm to 3 mm), so
that printing closer to the edge of the paper.'
Also, he recommended using the printer's Print Preview option under same the Printer Preferences window. When I did, I did in fact see the document's bottom paper being 'cutoff' with the old settings (i.e., Minimize margins Off), with it On, it look okay.
Hope this helps. Let me know if this works for you.
Hello sir; you need to clean print head and cartridge seat, follow the steps;
turn power on open top cover (as when you replace cartridge)let the cartridge carrier move to the center the UNPLUG the power the carrier will stay in the middle you can it freely, move it away from seat should find alot ink stick, remove it, clean out wipper blade and print head it should take care of your problem.
The test page printing out every time it gets turned on is the printer's way of telling you it wants to be calibrated. Lay the test page on the scanner (follow the pictures on the test page) and scan it in. This should fix that problem and the "occasionally after waiting, something prints" problem.
Unfortunately, I don't have an answer to the "E" on the display or check printer cartridge light. Hope this helps!
Try shutting down your PC and printer. Next,unplug PC from wall outlet. Next, unplug printer USB cable from the PC, then unplug the USB cable from the printer. Unplug the printer from the wall outlet. Wait 30 seconds. Next, plug PC back into outlet, turn it on, and wait until it has completely initialized and is ready to use. Next, plug in the USB cable from the printer to the PC, and turn on the printer. Windows should automatically detect the printer, and will proceed to install it. After the PC finishes the install, test the printer in all modes, including self-cleaning, to see if the problem is eliminated.