Question about Dell All-in-One 968+ Wireless Network Card Bundle InkJet Printer

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Black line down the middle of my copies

When I print, there is no black line. When I scan something or copy something, I get a black line down the middle. Any thoughts as to why this might be happening?

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  • Anonymous Mar 10, 2009

    Dell 968 AIO has vertical line on copies, but only on copies of originals run through document feeder. Line does not appear on copies of originals placed on glass. No problem with fax, scan or print functions.

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  • 77 Answers

It sounds like you have a dead spot in your imager. 

Posted on Feb 20, 2009

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  • 191 Answers

SOURCE: scanning/copying problem (Lexmark 6500 series x6575)

please just you scan the object to resuleasion in and dp is 600 to 12oo select and you scane object and aply print is dark is ok.

Posted on Sep 17, 2009

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1 Answer

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If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!

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