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It seems that the plastic pump mechanism is not

The in counter soap dispenser is not working, no soap comes out. O unscrewed the bottle underneath the sink and took out the pump.
It seems that the plastic pump mechanism is not functioning. Help, is replacement the answer and where do I find it, or one? Thanks

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  • keeley_carte Mar 14, 2009

    Different faucet type but same problem. Dispenser doesn't pump soap. It's not blocked - when removed, it will pump water from a cup.

  • Thomas F. Schneider May 11, 2010

    Soaking it in hot water may be your answer?.



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Wanted to let you know I phoned Pfister at 1-800-7328238 and after speaking with customer service was told a new part to fix the problem would be sent to me at no charge for the part - but a $5.00 fee for the postage. I'm keeping my fingers crossed that this will corrected the no soap coming out issue...and
soon I will have a smile on my face once again when I go to use this!!

Posted on Mar 12, 2009

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Unfortunately it is a very common problem with soap dispensers. First before you replace the dispenser, dillute a small amount of water mix with the soap in the bottle of the dispenser to see in fact if the pump is deffective. It could simply be that the soap is too thick for the pump to work properly. As to replace it, call the manufacture of the faucet which I presume came with the dispenser and very often they will stand by their products and send you one free of charge.

Posted on Feb 21, 2009


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