Question about Whirlpool Inglis IP4400 Washer

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Whirlpool washer top load

The machine will not spin! I'ts making a clicking noise from lower end or back of machine. I have already replaced the switch and it still not operating correctly.
What would be your diagnosis? the machine does drain but  will not spin! I'ts making a clicking noise from lower end or back of machine

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  • shipper12000 Feb 23, 2009

    Thanks for your help  will star working on it and thanks for the tips


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  • Whirlpool Master
  • 8,147 Answers

The clicking is coming from a bad drive coupling:
Whirlpool washer top load - 0fb6189.jpg
Top loader repair tips

Posted on Feb 20, 2009

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best way to check is with a multimeter and u can buy them rather cheaply, u can also jumper the switch with a pc. of wire to both ends where the prongs went in, then run it and see what happens? remember ur jumping the prongs that went into the switch not the switch itself? if its not spinning, u may also have a bad clutch, motor coupler or tranny?

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Drain Pump
To check the drain pump first see if you hear it when it is agitating if it is it is unlikely to be the drain pump. If you hear it in spin or drain cycle check the filter.Some have a small cover in the lower front put a screwdriver in the hole and turn counterclockwise to remove. There will be a cover to remove, water will come out so be prepared with a towel or wet vac. Clean this out. Other Machines will need to access the drain pump to get to the filter. This can be done by removing the back panel on some washers. On others you will need to remove the lower panel or complete front panel depending on model. The filter is located inside the large hose from the tub to the pump. Remove the hose and clean the filter. If you hear the pump making noises you will need to remove the drain pump and check for obstructions, broken impeller, or not spinning freely. Remove obstructions if it does not spin freely replace the drain pump. If you hear it hum replace the pump.

Struts/ Shocks
The struts can cause squeaking noise or vibrations. You will need to remove the back panel , top panel, or lower front panel then run machine to check if the noise is coming from the struts. If it is replace the struts

Motor
If the motor hums, rattles,or squeals replace the motor. This is easy to do. Remove the back panel then run machine to check for noises.

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Check the belt for making noises by removing the rear panel and then running the machine, if it is making any noise replace the belt

Rear Bearing
To check the rear bearing remove the back panel and listen for noises or any water leakage around the bearing. If any noise is heard replace the rear bearing. Check with service manual all bearings are not repairable. The outer drum may get damaged trying to replace this bearing on some models.

Proceed according and fix it. God bless you

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It could be a swollen impeller inside the pump causing it to wear a hole in the plastic housing and making the humming noise .It,s fairley easy to replace as it clips on to the end of the motor.Hope this helps.

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you need to check your lid switch. open the lid then listen for a clicking noise when you lower it closed. the lid swtich is a safety device.( if no click no spin)

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With the lid open, set the cycle to spin and press the lid switch button with a pen. Wait until the drum gets to full speed and release the lid switch. If the drum makes a knocking/ thumping noise and doesn't stop spinning within 2-3 seconds, the basket drive block is worn and needs to be replaced. (The basket drive block is located on the gearcase drive shaft, under the tub and agitator) If this has been happening for a long time you may need to replace the brake and drive tube assembly as well.
5df3c5a.jpeg
Basket drive block part number is 389140

If that's not it, let me know and I will try to help you further.
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1 Answer

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There are a few things that can go wrong, If the washer doesn't adgitate or spin then probably the coupler is broken, lean the washer back and look under the machine between the motor and transmission you will find the coupler. (very common)

Coupler Part# 285753A $22.95

If its agitating but not spinning, check the lid switch, (easy check just listen for the click when you shut the lid, Or you can bypass it with a jumper wire under the console there are only 2 screw that hold the console down they are philips and either located in the front lower corners or the back lower corners)

Lid switch Part# 3949247 $42.95

If lid switch is good and the motor still doesnt run you might have a bad timer (RARE)
Timer Part# 3954563 $95.95

If you can hear the motor running but its not spinning and you have rulled out the coupler then your probably looking at a clutch (common problem) either the clutch isnt grabbing or the brake isnt releasing both problems solved with the clutch kit

Clutch kit Part# 285785 $44.95

Worst case your looking at a transmission, (uncommon) to rule out, make sure its agitating, then put washer in spin cycle. look under the washer to see if the clutch bell is spinning. if its not then you will need a transmission.

Trans Part# 3360629 $172.95

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