Question about Microsoft Xbox 360 Console

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My xbox 360 screen does not work but me sound does

What should i do

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Call Microsoft. Xbox's are under warranty for 3 years because of the class action suit.

Here's their contact info:

http://support.xbox.com/support/en/us/xbox360/contactus.aspx

Posted on Feb 20, 2009

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I would try having the firmware reloaded or updated. Sounds like a problem there. Try going to xbox.com and downloading the update for playing older xbox games. This also updates the firmware.


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1 Answer

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your graphics processor IC chip needs its solder joints reflowing, and the heatsink re securing.

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to start off,what type of cable are you using??
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try using a different AV CABLES, if it still doesnt work,try calling xbox support hotline for possible replacement of your cable or for processing a repair for the xbox if necessary..

since you just bought your console,try going back to the store where you bought it and have it replaced, because for the repalcement of the cable if you call xbox support,it will take 8-12business days for toureceive it and 2-3weeks for the turn around time of the repair for the xbox.

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Hi...
Pull out the video cable from both ends.
Re-attach and try again
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right do the towel trick it works. wrap the 360 in 2 towels and leave it on for 15 mins. then go bk to your xbox un wrap it. put it near a window if possible ( i did and its working fine) due to it being near a window you will get no overheating and its well ventilated.


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Make sure that your audio cables from your xbox are plugged into "input" and not "output"

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Have you adjusted your tv settings at all, rather has anyone screwed aroung with your tv?

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