Question about Webroot Spy Sweeper (spysweeper) for PC

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I have downloaded the latest version of SpySweeper 6.02.39. I also have Norton SystemWorks, and when I turn on my computer, Norton gives me a warning that my firewall is off. I called Norton and they had me completely shut down Spy Sweeper and then reopen Spy Sweeper. It worked. I can't find what is wrong with my firewall setting. Is there an exception I should check in my firewall setting? My computer worked fine with the previous version of Spy Sweeper. (When I reload Spy Sweeper it has to load some shields.) This is a time-comsuming process and there must be some firewall setting to adjust.

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The Windows XP firewall must be configured to open ports 50000, 50001, 50002, and 50003 as exceptions. To modify the firewall settings follow these steps:

  1. Click the Start button and choose ‘Settings’ then ‘Control Panel’.
  2. In the Control Panel box, double-click ‘Windows Firewall’. This will open a window.
  3. Click on the ‘Exceptions’ tab at the top.
  4. Click the “Add Port” button.
  5. In the Name field, enter “webroot 50000”.
  6. In the Port Number box, enter 50000.
  7. Click the Change scope button.
  8. Click Custom list, and enter 138.23.227.21 in the text box.
  9. Click OK twice to return to the main Windows Firewall settings.
  10. Repeat steps 4 through 9, adding port numbers 50001, 50002, and 50003 and Names “webroot 50001” “webroot 50002” and “webroot 50003” in step 5
  11. .Click OK to apply the firewall changes.





Source:http://www.cnc.ucr.edu

Posted on Feb 20, 2009

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There are some things to look at.
A question first. is your Motherboard nVidia based chipsets?
if so, you may also be running their** firewall.
But back to the issue.
You can make exceptions in any firewall.
Just open it and if its windows, just add the .exe file to the exceptions. I am sure all software is like this. Norton does cause some issues especially if your disc space on the HDD is low. make sure which firewall is operating!
I hope this helps.

Posted on Feb 20, 2009

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Make sure the windows firewall is turned on.
start -> control panel -> classic view -> windows firewall, make sure its ON.

this should solve the problem with the firewall message.

Posted on Feb 20, 2009

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  3. Follow the on-screen instructions.
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  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
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  • Norton Internet Security 2005 AntiSpyware Edition 8.2
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  • Norton AntiSpam 2004/2005
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-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

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