Question about Acer TravelMate 2300 Notebook

Open Question

Common problems with finger scanners

I am researching common probelms with finger (biometric) scanners and who they are solved .

We are currently having issues with a new Time Clock system regrding the canning of certain individuals and I am hoping you might be able to put a light on some of the issues with fingers not being scanned and how the issues might be resolved

Thanks for your assistance

Posted by on

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to turn on the biometric device

Go to the SERVICES and select the option in the Properties area that allows you to Turn On The Biometrics. It may be restricted now and your current selection in the Properties may be set to the OFF Position.

Apr 15, 2014 | HP Computers & Internet

1 Answer

Hi I'm trying to set up fingerprint scanner on a new toshiba laptop I bought , how do I do this ? Thanks Cheryl

If you are using a Windows operating system, simply check for new updates via your control panel--->automatic updates. Download and install the recommended updates, these updates will include your finger print scanner driver, after this go to control panel and find "Biometric Device" link, click on this and setup your security as you want.

Jul 22, 2011 | Toshiba Computers & Internet

1 Answer

Acers aspire with biometric can i find that?

This following Acer model has a biometric scanner, you may use the model number to search for one online: Acer Aspire 4530 AMD ZM82

Jul 30, 2010 | Acer Aspire One PC Notebook

2 Answers

How to switch off finger swipe

Go to control panel, and find the user account settings. Here you can tell the computer not to ask for password or finger swipe when it starts up.

Jul 17, 2010 | Acer TravelMate 5720-6635 Notebook

3 Answers

Couldnt Find fingerprint equipment


Let me elaborate on what the other two were telling you. First, your fingerprint reader is a scanner, if it is showing up as a scanner then you have the device installed. Second it may not have the right driver installed so that the biometric software doesn't realize it's the right device.

First you need to install the driver from the backup you made for the fingerprint scanner. If it doen't work or is not on the backup then you neew to go to pick your region, then get into the driver downloads for your model. You will need the full model # ex AS5730-54857 off the bottom of the laptop to get into the downloads. Once you're in download the newest update for the finger print scanner.

Once you have that installed it should show up properly in the device manager and the biometric software should recognize it. It is always important to install the drivers before the software for these devices as otherwise they will not work. The software installer needs to see the proper device at the time it installs, so if the biometric software is currently installed, remove it then proceed with installing/updating the driver.


May 26, 2009 | Acer Aspire 6930-6455 Notebook PC

1 Answer

Problem resetting Biometric fingerprint scanner Sony Vaio VGN-SZ360P

Yes, you need to try to locate the program folder and attempt to delete it. or you can use the KillBox program that will force delete the program. If you would like that send me a email and I'll send that to you....

Oct 27, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides