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My lacie (1TB - HI-SPEED USB 2.0)is not responding to opening(is not accesible)

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Check to see if the HDD appears in the Disk Mgr (you are in Windows(!)) Click Start, Control Panel, Administrative Tools, Disk Manager and see if it appears in the right side screen there? If it does, you might need to write a signature to it so WIN can use it, Partition it so your computer can see it (Not all PC can 'talk' to HDD that big (BIOS thing) and you may only be able to use a logical part of the physical whole 1Tb HDD) Rt click the drive and see what is offered. If the tiny drive Icon is RED or Yellow - there is a problem... and you will need to sort this first. Example: the WHOLE 1TB is 1 partition, but your BIOS can only 'see' a maximum of 500, then it will not be 'able' electrically to 'talk' to the HDD, so it will never go 'ready'. Like a foreigner ;-) Until you get on the right level//terms of communication, it'll never fly. In that case, you MUST either upgrade your motherboard BIOS to handle really large HDD, or delete the 1TB single partition, and make 2 or 3 smaller ones. After you format these, you'll have 2-3 (or more) 'logical' drives within that single 1Tb 'Physical' drive. IF your BIOS can talk to the 1TB size drive, and everything in there is OK, check to make sure it is marked "Healthy(Active)' if not, Rt Click and format it. If you need to format, I strongly suggest you use QUUICK/FAST method, or you will be there all night waiting for it to finish. If all this has been done, the Partition is OK, formatted and has been labelled Healthy(Active), make sure that it has a driveletter assigned ;-) Just Right-click inside the drive BOX and select 'Change Drive Letter and Paths. This is not always done automatically and no driveletter can be a BAD thing. OK.. If it is Partitioned, Formatted, Healthy/Active and has a letter and you STILL cannot see it when On and plugged in... carefully put it to your ear - or your EAR to IT ;-) and Now flip the power switch ON.
Does it spin up, make clickety-clicking sounds and then get quiet? That my friend is HDD POST and Head0 track0 sector0 seek. It will try this 3-10x and then turn itself off - BAD HDD TAKE IT BACK!! If it keeps running, After all that POST stuff, the drive should be quiet for some 2-3 seconds and then make alot of noise. Some Ext USB drives MUST be connected to the host (PC/Laptop/MAC) in order to power on. If yours doesn't make any noise (except maybe the internal fan) turn it off and plug the USB cable to a different USB port (could be the one you are trying is dead) and retry the above. Immediately after it quiets, you will hear a loud click and then alot of noises as it reads off the files, scanning the HDD. This is always accompanied by alot of flashing of the read and write activity lights on the HDD. If still dead, get another USB cable and try that (there are alot of bad cables out there) I am assuming that the USB ports you are trying *used* to work? If they are on a new card or PCMCIA adapter, install that first, THEN reboot, THEN try the Ext HDD. Latly, if you ARE getting all the noises, lights and such, and still cannot see/read the drive, it may be jumpered incorrectly (Did you put it in the case?) Otherwise - Don't open the case, take it back and get a replacement.
Good Luck!

Posted on Feb 27, 2009


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