Question about Dell Wireless Keyboard Optical Mouse w0147

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My wireless dell mouse isnt working I changed the batteries and still the cursor isnt moving?

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  • welsh_kathle Feb 20, 2009

    Great thanks so much!

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There is usually some sort of connect button on both the mouse and then receiver unit that is plugged into the computer, sometimes you have to hold down the connect buttons on each unit simultaneously so that they will connect, i dont know if you have done this or not, otherwise it is always possible that you have a bad mouse, if this is one of those usb wireless mice try moving the usb receiver to a different port and let windows reinitialize it

Posted on Feb 20, 2009

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After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.

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If your mouse is "locking" the two most likely causes are either due to a battery issue or a connection issue. The first is unlikely since you're saying it started just after you replaced the battery, but you might want to try again if you have other new batteries around that you can use. Also you could try Re-Pairing (if you have the bluetooth wireless keyboard/mouse combo that dell offers) the keyboard and mouse after reboot. step by step Instructions for re-pairing or fixing a corrupted are should be available on the Dell support website and vary depending on the exact model you have.

Jun 28, 2008 | Dell Wireless Keyboard Optical Mouse w0147

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