Question about Acer (91.49C37.001) CD-ROM Drive

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My Acer Laptop doesn't recognize my CD drive

It all started after my laptop dropped. I noticed that my dvd drive did not show anymore in my computer screen. I dont know if it is a major problem or something i can handle on my own. If it is please tell me how.

P.S I think i might need to remove the drive but i dont know how to so could someone tell me

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  • ennycloe Apr 02, 2009

    It is the same. im hoping there is something I can fix, but i dont know very much about computers either.

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It depends on a model. Somtimes you've to open all laptop but usually on a new laptops you have to unscrew only one screw. I suggest you to google, how to replace cd/dvd drive on your exact model. Maybe your drive is ok try to disconnect and recconect it. I had the similar problem with Toshiba Satellite A30 and it was anly connection problem.
Good luck!

Posted on Feb 20, 2009

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Posted on Jan 02, 2017

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1 Answer

My cd drive does not recognise cds


Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
recognized

If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay

Dec 21, 2014 | Computers & Internet

1 Answer

My DVD/CD-RW drive isn't recognized/ doesn't play disks.


It may be bad. Has the laptop been damaged? Dropped? Open Device Manager, DVD/CD Rom drives, is it listed? In Start Menu, Computer, Is it listed? Try re installing the DVD rom driver, the MS Vista 32bit drivers can be found here: http://www.dell.com/support/drivers/us/en/04/Product/vostro-a860

Feb 02, 2013 | Dell Vostro A860 Notebook

2 Answers

Pardon my ignorance but i am just a beginner.Can i watch a movie cd on my new Acer Laptop and if so what are the steps? Unfortunately no manual came with the laptop.Thank you!


Put the CD in the optical drive of the Acer laptop.

{ CD/DVD drive. Just push the button on the outside of the drive, and the optical drive tray will come out partway. Then Gently pull the tray out all the way.

Close the optical drive tray. (Gently push the tray back into the laptop)
If after a few seconds the movie doesn't start, go to My Computer, and DOUBLE-click on the drive letter associated with the optical drive. (CD/DVD drive)

(May be drive letter D: or E:}

[ Windows XP:
Left-click on Start, then My Computer

Windows Vista and Windows 7:
Left-click on the Windows logo button, then on Computer,
{The Windows logo button took the place of Start ]


If this doesn't do it, post back in a Comment.
(Believe upper right of your page is the blue Comment 'button')

For additional questions please post in a Comment.

State the Model Number of your Acer laptop, and I will give you a link to a free User Manual, from Acer Support.

( The Model Number is on the bottom of the laptop in a white sticker. It is above the Serial Number.
Do Not give out the Serial Number on a public forum such as this. Only to an authorized Acer dealer, or repair shop. S/N = Serial Number )


Regards,
joecoolvette

Sep 15, 2011 | Computers & Internet

2 Answers

My laptop's dvd writer does not works. it doesn't read or write any dvd/cd disk. please give me a possible solution... pramod kumar


Check to see if your laptop recognizes it. Right click on 'My Computer' and go to properties. Click Hardware and go to Device Manager. Click on CD/DVD and see if you see yours in there. If not, you will need to get drivers for it.

If you see it, try restarting the laptop. Aside from taking the laptop apart to reseat the drive, it will need to be replaced.

Sep 13, 2011 | Acer Aspire 4315 Notebook

3 Answers

My daughter dropped my laptop on my Cd/dvd player


probably came loose and needs unpluging and replugging

Apr 26, 2010 | Acer Extensa 5420-5687 Notebook

1 Answer

My computer no longer recognizes my cd/dvd drive


try to remove it and start laptop and turn it off put it back in and restart it and it will install a default driver for it, hope this helps

Feb 12, 2010 | Acer Aspire 4520-5582 Notebook

1 Answer

I have an Acer Aspire 4520-5582, and my cd/dvd drive isn't recognized anymore. It isn't listed in Device Manager, but when I look in Registry Editor, the info for my cd/dvd is there. I tried going in and...


Presuming that you've already tried add new hardware in control panel
remove the drive from the machine. normally there are a couple of screws in the base of the laptop. boot the machine and do a normal shutdown. reinsert the cd drive and reboot.

Oct 24, 2009 | Acer Aspire 4520-5582 Notebook

4 Answers

My Laptop no longer recognizes that it has a DVD/CD drive


If you can, remove unit from laptop and start laptop without CD/DVD. It is usually fairly simple to remove. Maybe a few screws in bottom of laptop. Cut off laptop and reinstall. Restart and windows should find it.

Jun 28, 2009 | Acer Aspire 9300-5349 Notebook

1 Answer

Missing or corrupt drivers for my dvd player


reinstalling your HP Laptop driver will help and repair the corrupted files/drivers in your laptop. So my suggestion kindly find the Laptop CD/DVD Driver in your laptop and insert it in your DVD?CD ROM and reinstall the drivers to repair the corrupted files.
Thanks

Jun 26, 2009 | Computers & Internet

2 Answers

Phillips external hard drive


There is a chance that the hard drive itself is at fault and the computer cannot recognize it try using it as a slave drive in computer. and use a recovery cd from boot to check it out
You could use thee ultimate boot cd (download) to check it

Aug 03, 2008 | Computers & Internet

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