Question about HP J3680 Officejet All In One Printer

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When trying to fax my HP officejet 6310 all-in-one the recipient number that I'm faxing to does not answer.

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Not your machine's problem, call the number from a regular phone...listen for fax tones

Posted on Feb 21, 2009

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Posted on Jan 02, 2017

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I need to change the name on outgoing faxes from my HP 6310 Officejet, but cannot find the information in the owner's manual. Can you help?


This "Fax header" information can be changed on the OfficeJet 6310 control panel:

1) Press the <Setup> button
2) Press 4, then press 1
3) Enter your personal or company name
4) Enter your fax number

You may have to use the numeric keypad to enter letters. The number of presses of the key changes the letter.

I hope this helps!

Mar 10, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

HP 6300 fax machine won't send documents. Result is "no answer" but the recipient machine is on auto answer.


Unplug the power and phone line and then replug it. Also try a manual phone on the line. Tell me what you get? thanks.

Jan 05, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

HP Officejet 6310 All-In-One InkJet Printer Changed home telephone system and now I can send faxes out but cannot receive?


Hi

Check the following link

CAN SEND but CANNOT Receive

  1. Make sure that the fax header contains the full 10-digit telephone number of your HP fax product, including the area code. To modify the fax header, use the following steps:
    1. Press the Setup button () on the product control panel.
    2. Press 4 for Basic Fax Setup, and then press 1 for Fax Header.
    3. Type personal or company information using the keypad, and then press OK.
    4. Type the phone number, including area code, for your HP fax product, and then press OK.
  2. Dial 1-888-HPFaxme and send a fax to the HP Fax Test Service.




Jan 04, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

My new 6310 HP won't receive faxes.


Hi

when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.

if not you can look at the
hard-copy user guide walks you through all the setup variations, depending on what type of line you have, what components (answering machine, for example), and how you want to handle incoming calls and faxes.

Good Luck

Jan 29, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Fax machine


You need to set the machine up to AutoAnswer as follows per HP:

Receiving faxes automatically If the Auto Answer option is set to On , the unit automatically answers incoming calls and receives faxes after the number of rings specified by the Rings to Answer setting. Press Auto Answer to turn on the Auto Answer option. 1: Setting the Auto Answer option
  1. 1 - Auto Answer button
    NOTE: The Auto Answer button is lit when the Auto Answer option is turned on.
  2. Press Auto Answer again to turn off the Auto Answer option.


Dec 30, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Faxing a word document


hi, i would like to know if you have an HP officejet 6300 fax icon???if you have try to print the document using the fax icon DO NOT used the normal HP officejet series icon.if you did used the fax icon it will display the FAX dialog box,input the necessary information needed.just follow the window..
i believe you can now send the fax..

send me feedback for further troubleshooting....

Aug 04, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I can send a fax but can not receive one hp officejet 6310 all in one


  1. try isolating the fax machine
  2. disconnect telephone line
  3. disconnect answering machine leaving the fax machine itself only
-Carl

Jul 30, 2008 | Office Equipment & Supplies

1 Answer

HP officejet 7210 fax error


HP Officejet 7210 All-In-One InkJet Printer
Error code: 405

When I send a fax I have a dial tone and the fax feeds through, I hear the other end answer it says it is sending and then I get the printed page that says: "A communication error occurred during the fax transmission."




Oct 29, 2007 | HP Officejet 7210 All-In-One InkJet...

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