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You should call your vendor for service. Especially if it's on loan from them.
*** The following is for information only. Equipment should be serviced by a qualified tech. ***
VPS are pour over brewers. Like the 12 cup brewers you find at home, they need to be filled with 12 cups of water (a full pot), heated and then peculated over the coffee grounds and collected in a decanter.
BUT there is one main difference! The VPR and similar COMMERCIAL coffee machines are quick brewers. They usually have a pre-heated pot of water stored inside the machine.
* VPR's and similar machines REQUIRE a pre-fill and heating period prior to brewing. This means it's sitting on a level table and filled with water until water sprays from the brew head. At this point the unit is plugged in and the heater powers up. Brewer will pre-heat the water (there may be some water discharge from brew head as the water expands). Ready light will come on in about 15 mins.
* To Brew; Place coffee grounds in filter, place in funnel and brew head, clean empty decanter under funnel, slowly pour one full decanter of water (cold or hot) into brew tray. Do not overflow tray. Allow water level to sink before adding more water. Only fill with one pot as an equal amount will come out the brew head and funnel.
* FYI Coffee grounds are usually in pre-messured packets for office use. A simple guide is one tablespoon per cup. (level or heaping spoon is up to you)
* Since your brewer was bubbling at one point. I'm guessing it had water in the pre-heater at one time. But if it's not in use and left plugged in all that time then the water has probably boiled off. Hopefully someone unplugged the brewer prior to the unit blowing the thermal fuse.
* You can test the VPR by following the Pre-fill instructions I've listed earlier. If the brewer heats up and does not continuously boil (shorted condition) then try a brew. If it works then your okay. Otherwise the unit will need service for a blown high limit or bad heater element.
* Call your coffee vendor anyway. Many coffee vendors will service your brewer of even replace it as long as you buy coffee from them. Ask around.
* check bunn.com for free download of VPR manual
Make sure the coffee maker is full of water. Keep filling it till water comes out of spray head.. Should take two full pots plus 3/4 of another one. Wait for water to stop coming out of spray head. Now the unit should be ready to brew after it heats up.
There is NOT an adjustment for the pour over coffee brewers. I think you have calcium build up. Remove the spray head and use the spring to clear the water tube (from tank to spray head) if you are handy, remove the top cover and use the spring to clear the hole were the water goes down to the tank from the reservoir.
If there is a lot of calcium build up you need to descale the brewer with vinegar. Pour 64oz. of water only, When brewing coffee.
Spring is provided from BUNN when you bought the brewer, if not you can order one.
NOTE: Make sure you unplug the brewer before removing the top cover.
Hello this coffee maker has a one and a half gallon internal tank, could be one of a few problems, first thing to check is the spray head, unscrew this you may need some channel locks to get it off and check it..use a tooth pick to clear the 6 holes with any lime that may have formed...also if you use a commercial coffee company for your coffee they should have supplied you with a spring to clean the spray head tube.
After checking these 2 items the next thing to check is there enough water in the tank..when the vpr is left on and not used for a few days the water in the tank evaporates..it takes approx two and a half pots of water to fill up the internal tank...try pouring another pot of water in...also turn machine off and take the 2 screws out of the top and see if there is lime blocking the drain hole in the fill pan.
Hope this helps...please feel free to comment again if you have any other questions...Good Luck!!! Mike