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Lexmark 3470. "Cannot install this hardware: Lexmark 3400 Series. An error occurred during the installation of the device. The system cannot find the file specified." I have used the cd and website download for the driver install. Printer works fine until I reboot the computer. That's when I receive the error message from the new hardware wizard.

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  • jbhoskins Feb 20, 2009

    Thanks. I have done all that you recommended when I first encountered the problem and everything worked great until I rebooted. Can you think of anything else? A possible software conflict? Thanks.

  • jbhoskins Feb 20, 2009

    Thanks again but I have done that too.

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Hi,

What kind of operating system do u use?

This printer does only support Windows.

If u use standard vista then you have to use the xp driver.

Ive also looked around a bit and there are reported similar problems with this model from other people. So if you this migth be a problem that is covered by your warranty.

Please rate my solution, Thank you:)


Posted on Feb 20, 2009

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Delete the printer (and multiple installations i presume) using device manager.
Reboot the PC
RE-Download the correct driver for your O/S from Lexmark Website.
Re-boot PC
PC will recognize the new hardware, and when it asks for the driver location - specify the one you just downloaded.

This problem may occur if one of the following conditions is true:

  • The printer driver does not use Plug and Play for its installation.
  • The following registry key has become damaged: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM
To work around this problem, complete all the steps in the New Hardware Wizard, even though the wizard cannot detect a new printer.

Thanks for using FixYa - a FixYa rating is appreciated!!

Posted on Feb 20, 2009

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You must download and install the updated software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.

Posted on Feb 20, 2009

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Check the print spooler is running or not ??

goto start>run>type services.msc restart print spooler service...

Posted on Feb 20, 2009

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Completely uninstall all the files and drivers for printer . And reinstall it with proper updates from website . Also check the cable is connected properly from printer to pc.

Posted on Feb 20, 2009

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Hi there,

  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the below given link by selecting the printer model.
http://downloads.lexmark.com/perl/downloads/downloads.cgi

  • after installing the cannon drivers and software it will ask you to connect the printer. 
  • then you can connect the printer and print a test page.
Hope this help. Please Rate My Response! Thanks! 
Prem 

Posted on Feb 20, 2009

  • Prem  Kumar
    Prem Kumar Feb 20, 2009

    What is the computer model and Operating system are you using?

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A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
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