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If you have the MBW blue rings version it may be a compatibility issue.
NB: only do this if you're not using mionet! (this is for MBW Blue Rings)
If the drive worked without problems for a period of, perhaps you could try resetting it (this will reset the drive to DHCP - If you had it set to static before and the login details will be default again username: admin | password: 123456). Your data will not be effected by the reset
Reset for MBW White Light: (refer to the link for reset prosses using mionet in the last link)
If you are using Mionet, refer to this link for instructions: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=3262&p_created=1231875761&p_sid=lnbHW1Tj&p_accessibility=0&p_redirect=&p_srch=1&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0yMjgsMjA5LDIyMSZwX2NhdHM9JnBfcHY9My4yMjEmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1yZXNldA!!&p_li=&p_topview=1
Give up. I've had Mionet for over a year, and I have not been able to reliably access it remotely using Mionet, even on a 32-bit system. Mionet is finally advertising a 64-bit system, yet it still doesn't work--the drive shows "offline". Advice from Mionet in my many attempts to get support says to reset the hard drive--kinda hard when you're away on vacation. Even using Mionet web doesn't work reliably. In the end, the many, many chances I've given Mionet and Western Digital support to fix this have only resulted in frustration, delays, and ineffective advice. Overall, Western Digital has failed to produce a product that's remotely accessible, and you're left with a local-access-only outboard hard drive.
Run or open the anti-virus software. Then, run the Tune-up Utility of 2008 (from the internet free) to optimize your registry. If this won't do the job, save your important file in another hard drive. Then, you can reformat the hard drive.
Once the My Book World has been plugged back in, it will request a new IP from the Router. If the drive was unplugged accidentally, the ethernet cable may have also been knocked loose: make sure all cables are attached to the Router and the My Book World.
If your drive is still not appearing properly in MioNet, you can do a Hardware and Software reset on the drive. It will not affect your data, and it will allow you to re-attach the drive to your MioNet account. You do not need to reinstall MioNet to do this.\
1. Turn off My Book World 2. Identify the reset button on the back of My Book World 3. Depress the reset button while restarting My Book World 4. Keep the reset button depressed for about 10 seconds after you see blue lights on My Book World
You should now be able to sign in to the Shared Storage Manager as admin/123456.
5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. 6. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup" then choose "WD Anywhere Access settings." Use the default username of "admin" and default password of "123456" (without the quotes). On the following page you will have three buttons to select, please click on the "Reset" button. This will return the MioNet software on My Book World to default settings. 7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it. 8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.
Consider a few things that may solve the problem: 1. this is how I always like to test; shut down the NAS drive for a minute and reboot; once rebooted see if it is accessible 2. need to know the ip address of the NAS drive and make sure that ip is not blocked by your system firewall (e.g. add that ip into trusted address on the firewall program; or temporarily disable any anti-virus or firewall and see if you can access, and if you can then it is the issue of firewall), 3.unless you have customized the settings, open my computer and on the addressbar type type the ip address if you know (if it is WD Mybook World then you can also try typing \\mybookworld on the address bar); in this case also try it by temporarily disabling any anti-virus or firewall program 4. one way you can figure out the ip for your nas drive is through the router's homepage; since I don't know your router type I can't give you specific steps; but try to get onto the router's main page and see the client's list or DHCP Client's List or something similar where you should see an ip also assigned to the NAS drive which is connected to the same router.
Post the feedback what happens... we'll see... good luck !!!
I had the same problem in Vista but it spontaneously resolved itself after some time, but as a temporary solution you can just map to it. Figure out it's IP address and then go to: Start->right click on Network->Map Network Drive...->fill in the Folder field (i.e. \\192.168.1.2 ) and presto you should see the login screen (admin/admin by default). It's not the best but works well enough. Hope that helps.