Question about Dell 1710n Laser Printer

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How do I reset the error message on a dell 1710 after I replaced the drum? I held down the reset keys. Where do I know where the erroe is?

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If reseting the unit power the reset button does not work then try to unplug it for 60 seconds. Also to your question are you trying to find out what the error code means or what is exactly wrong? If you just replaced your drum then I would uninstall it and reinstall it again to make sure that it is sitting in there correctly. Sometimes you may think it is and it is not seated right

Posted on Feb 20, 2009

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Posted on Jan 02, 2017

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The Drum which is a separate part has reached it's end of life. WHen you pull out the toner cart, you press a little button that separates it from the drum. that drum also comes out. You can tell it's the drum becuase of the green roller. You can go to support.dell.com for info on removing the drum if you don't have the manual.

*Note* When you replace the drum, there is a procedure for resetting the drum count. The printer doesn't actually know you replaced the drum. You basically have to tell it. Now this trick will get the printer working right now with the old drum. However, you still need to get it replaced.

THis link will tell you how to replace the drum and reset the count. The directions are for the 1720, however, it will work for the 1710 as well.

http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#maintaining-your-printer-chapter

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Have you tried replacing the drum? That is the part that the toner cartridge actually sits in.

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Open the front of the printer then hold down the cancel button. When the lights flash close the front and it should Reset.

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There is no setting on the 1710 printer to clear the error of a non Dell branded toner being inserted. Some higher end Dell printers do have a setting for Non-Dell branded toner. Not all Dell printers have this setting. Resetting the drum count will have no effect on a non dell branded toner error.

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