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My Equium laptop will not play audio cds-starts then cuts off.dvds still work.

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  • Mike Davidson
    Mike Davidson May 11, 2010

    Are all of the CD's clean and free of finger prints?

    If not, use very warm water and a liquid soap.

    wash the CD's in one direction and *NOT* in a circle, loop. Dry after rinsing the same way.

    Please let me know asap. Are you using Media Player or an add on software like nero?

    Mastersage..................................................

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  • Master
  • 737 Answers

Hi.
Usually the optical pickup unit or spindle motor failing in the drive. replace the drive. Remember, it's a laptop so everything will die bit by bit ;-)

Posted on Feb 20, 2009

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  • Contributor
  • 17 Answers

The laser lenses of the CD and DVD are different.

If you have already updated the firmware of that CD/DVD drive the solution is replace that drive.

Posted on Feb 20, 2009

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