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Cannot open attachments - Computers & Internet

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Hi,

thank you for choosing Fixya.com.

please ask the sender to resend the mail with attachment because the problem is in the sender not on the receiver and ask him to check the attachement if send it correctly or download it.

thanks,

please don't forget to rate our answers properly.

Posted on Feb 20, 2009

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1 Answer

Cannot open email attachment. "Sorry, error occured. Please try again. If error persists there may be a problem with the file you are trying to open." This just started happening out of the blue ???


If this just happens on one or two attachments, the attachments are corrupted or you do not have an application to open them. Observe the file extension of the attachment, and make sure you have an application installed that can open the file.
If it happens to ALL attachments, you'll need to contact someone who can go through your computer setup and see what's going on.

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Can't get most of my attachments to appear


With the Web-based Yahoo! Mail service, you can attach to your email message a saved Web page or another document in HyperText Markup Language format.
When you attach an HTML file in this way, Yahoo! Mail won't display the HTML content of the attached file in the email message body.
To view the attachment, you must click the attachment tab above the email message.Yahoo! Mail and HTML
Yahoo! Mail is a Web-based service and it's fully compatible with the coding languages used to design and display Web content, including HTML and XML, Extensible Markup Language.
This means emails sent or received in Rich text or HTML format include clickable hyperlinks, graphics and other Web design elements.
However, Yahoo! handles emails with HTML attachments in a different way to email messages formatted with HTML.

About Yahoo! Mail Attachments
Like most email programs and online services, Yahoo! Mail offers an attachment feature for adding images, video clips, audio files and HTML document to email messages.
Some email programs display the content of the attached file in the email message body, but Yahoo! Mail doesn't provide this feature for any file attachment, whether it's an image, video clip or HTML document.


Viewing Yahoo! Mail Attachments When you attach an HTML document or another file to your Yahoo! Mail message, an "Attachments" button labeled with a "Paperclip" icon appears below the email address fields and above the email message body.
Clicking the "Attachments" button opens a pane containing a list of all files attached to the email. The email sender or recipient can open each attachment to view the files by clicking the file name.

Considerations

When sending a Yahoo! Mail with an attachment, always explain the content of the attachment in the main body of the email message.
A brief explanation will encourage the recipient to click and open the attachment to view the HTML document.
Bear in mind that many email services automatically block HTML attachments because of the security risk of opening HTML files, which can contain viruses, phishing scams or open Web pages with inappropriate content.
If you want to share a favorite Web page with a friend or contact, include a hyperlink to the Web page rather than a saved copy as an HTML attachment.




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1 Answer

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In some cases mobile phones just cannot open certain types of files. It is hard to say without knowing the exact model of your phone or the type of file the attachment is, but in most cases when a file will not open, the mobile device just does not support opening that type of file.

It's a pain and probably the best solution is just to open the attachment on your PC.

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may be you got the wrong process.. try this.. open your email then at the bottom u will see the attach and its sign, click it to set up.. just wait after the process was done... click new and get the document you want to put in it then click the attachment on the bottom wait until download attachment done.. then try to open your downloads..

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i guess you receive the warning as virus attack from the attachments right??? scan your system and then format it if possible.

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try clearing the browsing history in internet explorer options so it clears out the cookies just go to internet explorer options and click delete it should be under browsing history then try again it should then let you open attachments in yahoo

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1 Answer

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This probably means that you do not have a program associated with the type of attachment you have been receiving. Rather than open the attachments, save them to your computer, and then check if you have a program that can open the attachment.

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