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Hi go to the above toshiba support page , finish filling in your exact model number in the drop down menus and you will have access to all drivers for laptop If this helps please dont forget to rate me
on this page http://gulf.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?LNG=13&service=AE&mode=allMachines&action=search&teddProduct=663&selShortMod=482 select your operating system and download your drivers.
If this helps orsolves the issue, please rate it and give a testimonial for myresponse.
No sound? The only solution I've found is to get a USB headset like the Logitech USB Headset 20. I have had this same problem with my Tecra 9100 for almost 6 months. I tried on a pair of USB Headset and it works! because it bypasses your internal soundcard. The downside is that if you have a great pair of speakers on your laptop, then it's kind of a waste that you can never use it. But at least, with this, you can now listen to CDs and chat on the internet