Question about OKI C9600hdn Laser Printer

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Oki c9600 printer - waste toner box

We got a toner box full waring on the control panel. Having replaced the toner box we cannot get rid of the error message so cannot use the printer. Any ideas?

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Sometime the white round spring action mechanism on the printer breaks which causes the toner box warning This mechanism connect to the printer toner box when installed.

Posted on Aug 10, 2009

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Did you first try and dump the waste toner out of the waste toner bottle? If so it never completly gets empty. It is compacted at the end where the opening is. When the mach fires up the gears that drive the waste bottle break.

Posted on Mar 11, 2009

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2 Answers

Replaced my waste cartridge with a new one and still getting error 357 waste cartridge full


See if your printer has some sort of reset button. contact Oki for tip.

Maybe you have to reload the software in printer. Try also unplugging printer while turned on. Then press and hold the power button for a minute or so. then plug back in and press power button.

Feb 15, 2016 | OKI C9600hdn Laser Printer

1 Answer

Oki error 929


Remove the toner waste bottle, clean out the whole box and duct work. While there clean out the whole unit. Restart the unit by unplugging it and hopefully it will be ok. Sometimes the power board goes but hope for the best.

Jan 30, 2015 | OKI Office Equipment & Supplies

1 Answer

Indication is INK TONER WASTE BOX FULL Not sure what to do, if any thing? Al


You need to replace the waste toner collection bottle. The waste toner bottle has to be replaced every 30,000 Letter pages on average. Order part number 42869401. The directions will come with the replacement unit. Remove and dispose of the old waste toner carefully.

Manuals for the C9600 series printers are available from OkiData: http://my.okidata.com/PP-C9600hdn.nsf?opendatabase . You can order the waste toner bottle for $14 from OKI here: http://esales.okidata.com/IWCatProductPage.process?Merchant_Id=1&Section_Id=5001&pcount=1&Product_Id=1102864 . Other online vendors have the part as well.

I hope this helps.

Cindy Wells

Jun 30, 2011 | OKI C9600hdn Laser Printer

2 Answers

I have an Oki ES3640 Pro, the problem is that there's an error message on the front display saying "Replace waste toner box, waste toner full" but it isn't full, I put a new one in last week!...


1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

All toner, drum, fuser and transfer figures return to 100%.

Jan 14, 2011 | OKI ES3640ex Color Copier

1 Answer

What is error 357 waste tuner box is full okidata c9800


The printer always puts out a little more of each color toner than is actually needed in printing. The excess gets dumped into the waste toner bottle.

The replacement part number for this printer is 42869401 and should last 30,000 pages. Order one from an OKI service center and it will come with the replacement directions.

I hope this helps.

Cindy Wells

Apr 18, 2010 | Office Equipment & Supplies

1 Answer

My Oki C9600 Printer showed an error message, Reset Drum Basket - Waste Toner Transfer Error. After removing and replacing the toners, drum and waste toner bottle a new message appeared, 940: Fatal Error....


940: Error
Waste Toner Transfer Error

The transfer mechanism of the
toner duct for ID is not operating
properly.

Check to confirm that the basket
assembly is in position (if it is
engaged with the gear of the
printer).
Check to confirm that the holder
magnet D contains a magnet,
and check the magnetic polarity.
Replace the HAL IC circuit
board.
Replace the duct assembly
toner.

Dec 21, 2009 | OKI C9600hdn Laser Printer

1 Answer

Fatal error : 144 on a Okidata


this is indicated when the toner feed switch error
or the toner locklever-open error occurs repeatedly when new toner is used.

it has to do with the yellow.

3 possible solutions.
Confirm that the lever is in position.
Replace the toner feed unit.
Replace the ID units.

Aug 28, 2009 | OKI C9600hdn Laser Printer

1 Answer

Error 357 waste toner full


If you dumped out the full waste toner bottle The gear that drives the gear on the waste toner bottle has broken off.

Dec 18, 2008 | OKI C9600hdn Laser Printer

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