Question about Acer Aspire 7720 Notebook

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I beleive my hard drive is not installed

My computer dosent start up a black screen pops up upon power cycling

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  • Ravvie Feb 27, 2009

    The computer doesnt freeze. Vista boots fine. The whole computer seems to work fine, except for the fact the screen doesnt work. Its black. Maybe Vista Updates?

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Hi im josh in cebu phils. may i help you? Black screen or no display. Most of this problem comes from the video socket slot or video card.try to check your video card if u r using video card be sure it s firmly tighten.lost contact may cause this problem. if the video is built on the mainboard try to check the connection of your monitor chord if it s damge of loosen it can cause this problem. or if it shows a line or a number or a word on the screen.meaing your video is ok. try to reformat your pc or just try to run windows installer if it displays it means that is a software problem. good lcuk friend hope i helped you.

Posted on Feb 20, 2009

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Posted on Jan 02, 2017

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Acer aspire 5253 error message no botable device after laptop was dropped on carpet


No bootable device suggests that your Acer Aspire hard disk may have been damaged when the computer was dropped.
You should try opening the cover on the base of the laptop where the hard drive is fitted and check to make sure that the drive is seated firmly and has not come loose with the drop. See the Acer Aspire 5253 Quick Start Guide for the location of the drive cover.
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My laptop was running slow, so we ran the back up disks and it went thru them completly and when it shut down and restarted it came back up with a black screen, so we beleive it may be the hard drive that...


laptop-disassembly-guide-01sm.jpg
Is this what your laptop looks like on the bottom? If so, the hard drive is located at the lower left-hand corner of the picture, where that bulge in the case is. Remove the battery first, then just pop it out. Before you do that, however, download a linux CD and see if you can access your hard drive from there. It may be that something is corrupt in the registry and the hard drive is fine. You can get a linux CD to try at http://www.ubuntu.com

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If this is ok, check and make sure that your hard drive is showing up in the BIOS on the main page too.
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It's possible that it's a hardware problem, Since this is a laptop it may be hard for you to reseat some of the internal devices inside in your laptop so we could start isolating the issue from the hardware and to the software.

First try to power cycle it, turn off your laptop remove the battery, any external connection like external mouse, external hard drive and monitor and press the power button for 15 seconds after that put the battery in and turn it back on without the external devices plugged in. (if it turned on without a problem that's good-possible that one of the external devices are causing it to keep on restarting, to isolate it you can just put the external devices one-by-one and start the computer, if it start occuring you know who is causing the problem)

If you can disassemble your laptop you can try to remove the hard drive, then turn on your computer, if your computer didn't restart that means that the problem is with you hard drive, possible that the software installed in it is faulty or the hard drive itself (try plugging it back in properly let's see if it'll work, if not, you may need to buy a new hard drive or before buying one, you can try to plug your hard drive to a different computer (acting like an external hard drive) and backup all your important files and reformat that hard drive, after reformatting it you can try to plug it to your laptop again. (if that hard drive is not detected to another computer meaning that it's faulty)

If that didn't resolve the problem, you can try to reseat the memory testing each memory chip and slots, processor.

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These models have been known for bad motherboards. Contact HP and arrange to send it in. If you do enough digging on HPs website, you'll find the service advisory.


-Dell & HP Certified Technician

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