Question about Symantec Norton AntiVirus 2008: Windows

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I removed Norton from my computer last December because of the intolerable length of time it used. Today I received my Bank statement which showed that I have been charged $40.16 Annual Renewal. I did not renew so this is automatic with no opportunity to cancel. How do I get my money back? David Jolley

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Contact Symantec by phone. To do this you need to create a support ticket before contacting Symantec. During the creation of the ticket you can choose if you want to call Symantec, or if they will call you. To create the ticket, go here:

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs&id=ctcs1

Then click the link with the text, "Click here to call us." Afterward you can set up your support ticket. Just make sure that in the field labeled, "We can help you with one of the following:" you select, "Norton product subscriptions."

Once you get on the line with a representative you will need to provide proof of purchase (order form), probably your home phone number, and your mailing address. Afterward the representative will continue down the road of awarding you the refund.

Posted on Mar 11, 2009

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1 Answer

Garthmccombe@kinect.co.nz


Did you buy Norton Anti-Virus? If not then someone may have used your account to pay for Norton. I would talk to your bank about getting the funds back. I really do hope you're able to get this problem resolved with your bank, though no one here can really do anything.

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I have Norton 360 5.0 on my pc and for some reason my Malwarebytes always comes up and tells me that error with chrome connecting to certain sites... I've seen statements saying to check my firewall...


Hi,

I suggest you to use only one Antivirus program on your computer. Installing more than one Antivirus program will cause serious problems to your computer in its performance. I'm sure that Norton 360 is a program that has all the elements of Malware Bytes.

Regards,
Muhaim

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Cant install norton


today quick heal is most successs antivirus if you want to install
Downlaod from here
http://download.cnet.com/Quick-Heal-AntiVirus-Plus-2009/3000-2239_4-10838310.html
Tehn update it from internet .
Then scan boot time.

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I had same problem. I went to Start\All Programs\Accessories\System Tools\System Restore. I picked date before which Norton 360 was installed. It got my internet connection back. I'm not even going to try Norton anymore. Time better spent trying to get my money back.

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First - I have been billed for two renewals.


you can contact your bank to have the charges dismissed, if Norton won't.

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Problem related to Virus? Please Solve..


Use a good anti-virus software. There are many free ones, like the very popular AVG Anti-Virus Free Edition. Also, the Avast! Home Edition and Windows Defender are great. You can also try the Microsoft Windows Maliculous Software Removal Tool.

The downloads are available at CNET Download.com and the last one is a special program available only at the Microsoft Download Center. It has to be downloaded, used and then removed from the PC. It is updated every month, so you need to make sure that you use it every month after downloading from the site.

To prevent damage, later on you must have backups of the files on your PC, either on hard disks or DVDs. You can use a back-up software like the preloaded Windows Backup and Restore Center available in Windows Vista. You can also copy your important software and data manually onto these media.

Don't backup now, or you are going to backup the virus too (if it is really there) and waste your time. Remember, the virus cannot do anything while the computer is switched off.

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i got this norton removal tool from my friend... try removing norton fully using this

http://rapidshare.com/files/88858648/Norton_Removal_Tool.exe.html

and then try installing....

else goto norton site... i think they have this removal tool for free....

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1 Answer

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Go to symantec.com then type on search box then type Norton Removal Too then download itl..after you download the tool, run the tool then restart your computer. Then try reinstall the Norton 360.ok?

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use the another software like MAC AFFE,AVG,KASPER SKY,QUICK HEAL etc

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