HP Laserjet 4Mplus won't print doc & says: PC Load Letter
I have a simple WORD document of 2 pages to print but the printer won't do the job. Other docs give no problems but this one doesn't print. The printer display gives a blinking 'PC' and after that a non-blinking 'Load Letter'. My computer tells me in the printer menu under Status: "Letter/Char is not loaded in any of the trays" (note: this is a translation out of Dutch) Or it comes with the signal "Papertray is empty" which surely isn't so.
I wrote the doc in New Times Roman and because it wouldn't print changed that later in COURIER but that didn't help.
Has anyone any idea what is the matter?
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PC Load Legal means that the printer has been sent a print job formatted for legal size paper and that is not what is currently loaded into the printer's input tray. So, either change the paper to legal or cancel the job in the printer, reconfigure the document on the computer for letter (or whatever is loaded into your printer), and send the job again.
Well the printer is telling you to load "Legal Size paper, which is 8.5" X 14" paper.
More than likely, the application you are using is telling the printer to print the page on legal sized paper.
If you want the document to print on "Letter sized paper (8.5" X 11") then in the application, go to the File drop down and select "Page Setup". From within page setup's window, change the paper size to letter and then re-print the job.
if you using office go to page setup and select the tray(s) that you want to use for the first page and other pages ( both must be the same ) unless you only want the first page as letter head and the rest on plain paper or something along those lines ?
Also if you go into the properties of the printer and go to advanced and then click on the printing defaults button and see if the options in there are the same or different to whats in printing preferences.
If they are set to tray 1 then it will default to tray 1
The document you're trying to print is formatted for legal size paper, and the tray contains only letter size. if it's a legal size, put legal paper into the MP tray, or override the setting and manually select "letter size" in the printer dialog box.
If it only prints the 1st 3/4 ish of the page then it could either be the page slipping a bit due to poor pick up rollers or much more likely it could be that you are sending a large file to the printer and the printer does not have enough memory.
Try printing in draft or scale down the res/size of the file you are printing
the manual tray is the is the one above the tray,
1-either your tray is set incorrectly must be set to Letter/Plain
priority is tray 2 not tray 1
tray one is the by-pass / manual
since this printer does not have a screen on it everything is setup through the PC.
print a configuration page and you will see all the settings
You first need to run a configuratin page from the
infromation menu on the printer. It will tell you what size and type
paper the printer thinks is in tray 2. If that does not match what is
actually in the tray (size) then you may have a issue with the paper
size switches on the right inside cavity of the paper tray. If the
switches, there is a samll pca board behind the black cover with the 3
metal springs. That board is the same for both trays 2 and 3 so you
could switch the boards to see if that is the issue. It could also be
as simple as the paper tray bar not aligned correctly and the easy way
is to switch trays 2 and 3 and see what happens. The type setting which
is inputed at the printer if not matching the job will cause the paper
to not be drawn unless that type is asked for. Example if someone
changed the type to preprinted and you do not ask for preprinted it
will never draw from that tray. Hope this helps. http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=e n&cc=us&objectID=bpl12037