Just after a normal battery change my device starts asking to contact support because it needs to be calibrated! I have tried to do it myself, but without a clear procedure to follow I did not reach my goal. thanks
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First, make sure the batteries are in the correct orientation and that there is no corrosion in the battery compartment. Then hold the CLEAR button and press the ON button. If that doesn't do it, straighten a paper clip and gently press the reset button located on the back in a pin-sized hole below the book card slot.
You can use a cotton swab wet with a cleaning solution (or some alcohol) to clean the battery contacts.
Electronic items are damaged faster when you don't use them. Therefore the problems might be not only with battery terminals.
You will need to get this refurbished by the company. This product has had issues before with not reading the batteries right. This product is actually a step down for the E500 i never understood that.
Hi, to download books you have to make sure they are in TXT of FB2 format. First check the format of the book you are trying do download. If it is a different format you can easily convert it with Calibre converter. You can do a Google search for this eBook converter software.
After you have a book in this format move it from your PC to the jetBook using the cable provided. Or you can put it on an SD card and insert the card to the device.
Please check if the batteries are placed in the right order. The +ve symbol on the battery should be placed across the +ve symbol on the battery space of the translator. Likewise the -ve symbol should match with the -ve symbol on the device. Try placing the batteries so that they match with the symbols specified on the translator's battery area and switch on the device.