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In canada at least, phones are typically locked to a certain provider. If you are using a sim card from a provider that the phone was not originally purchased from, you will need to contact the original provider to unlock it. Alternatively, for a bit cheaper you can try a google search to find someone who does phone unlocking. They will email you the code to unlock your phone.
If it asks for Sim card security pin means you can use Code get from service provider.If it asks for Network Unlock code to use another Sim Card means you can get the code from here Unlocking4u and Unlock it from Network lock step by step......using the instructions there....check code for Your network ,country .
Typically when a phone is asking for a PUK code it means you have tried to edit or set the secuirty pin code. Unfortunately these codes are already predefined by the sim card and the service provider. It gives you the sensation that you can set or change the code but you cannot. You get 3 attempts to enter the correct code after which the phone asks for a PUK code. When it asks for the PUK you also get three tries to undo it. Again PUK codes are predefined by the sim card and the service provider. If you call your service providers technical support number or customer service number they can provide you with the PUK or the PIN code.
>>>> Once the PUK has been entered in wrong 3 times the sim card is shot and deactivated. At this point you will need to get a new sim card to get your phone up and running again. If you have numbers stored to your sim card and not to your phone you will have lost them.
if u put the lock code in wrong about 5 times it should ask u for puk
code you can get this code from your service provider ring them up they
ll give u the code over the phone this ll override the security code
and then reset it to 00000 so get the code wrong a few times then call
the service provider when ur phone asks for the puk codeits 11 digit
and it from ur service provider
Please follow the instructions carefully! Following are the 12-point instructions to unlock your Samsung E250 phone:
1. First do a CUSTOM RESET by tying in:
(Phone may display foreign language – don't worry! The last digits after the * will appear as - - - -; this is normal)
2. Turn off your phone
3. Take the battery and SIM out of the phone
4. Take a wrong network SIM (a SIM the phone does not currently accept) and insert it ONLY HALF way in, so when you turn on the phone it won't detect the SIM. Very important so the phone won't ask for network password and will show "Insert SIM" message.
The process of inserting only half of the SIM. I advice you to take care and do it with a soft approach as you might not have done this before.
5. 2. Now put the battery in carfully behind the protruding SIM card and switch the phone on. The phone must show "Insert SIM" message.
6. 3. Without turning off the phone, now push the SIM card all the way in, at this stage the phone must continue to display the "Insert SIM" message with the WRONG SIM inside.
7. Now make a FULL RESET by typing: *2767*3855#
9. Change the NCK password to 8 zeros by typing: *7465625*638*00000000*00000000#
8. The phone should reboot working with "wrong" SIM inside. (Do not turn off the phone)
10. Disable network lock by typing: #7465625*638*00000000#
12. Check this is done with *#7465625#
If your phone is not unlocked please retry the above ensuring all steps are followed to the letter, 9 out of 10 people who have problems have made a simple error and find that when they repeat all the steps it works.