Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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USB port broken in 1TB seagate Freeagent external hard drive

I have 1 TB external storage of seagate Freeagent and 500GB of data inside it. I found sudden USB port is broken. Now i want to recover data. Can anyone tell me what way i can recover the data?
I also found from this website that i can change the case and fix the drive in new case, that way it will work. Can anyone tell me which external case is compatible with seagate 1TB Freeagent (2008) hard drive?
If anybody know another way to recover data then please let me kow it?

-Tina

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  • Anonymous Mar 23, 2014

    i need to buy a new case for my hard drive to go in where can i get one

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Hi there,

Yes you can just take the hard drive out of the case, can use it with any other case, you can also just put it inside your computer and connect it to the sata cable :)

Heres a case you could use for your drive... Click Here

Please rate

Many thanks

Posted on Feb 20, 2009

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IS THERE ANOTHER SITE THAT WILL FIT MY SEAGATE EXTERNAL HARD DRIVE, 1TB?

Posted on Nov 21, 2011

  • Michael Lennon
    Michael Lennon Nov 30, 2014

    Hi Nancy, wondering if you ever found a solution to your hard drive issue. Lost really important pictures of my kids and other important data too. I have the same Seagate drive you had. Thanks. My email is mlennon510@gmail.com. Thank you!

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Seagate freeagent 1 tb fell on the floor. when I connected it again it said 0 no partition found - what to do? I don't want to lose any data on it. thanks, Eli


If you are lucky and there is no scracthes on hdd disks, you can recover your files but not at home. Go to a recovery data office in your area and they can test your hdd and tell you what to do next. Do not try to recover data with any software because you can damage irrevesible your hdd and lose all your data.

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Hello, I just bought a Seagate Free Agent Go 1


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

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I have been using Seagate FreeAgent on this dell laptop with Windows XP for about 2 years now. But since last evening, i am unable to detect it on my computer. The freeagent is plugged on, the orange light...


The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive. Seagate's web-site has an data-recovery offer: no charge if we cannot recover your files.

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2 Answers

FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive: SIR i hav connected my frnds seagate 500gb externa...


WHat you could do is test other usb ports on the system or you will have to remove the drive from the caddy and install it as a slave inside your pc and see if you can access the data,
If you can then you know its the caddy at fault

Here is another possibility that i found on another forum

"I was playing around in Device Manager, unplugging and replugging the hard drive. Finally I found that although it wasn't listed under Disk Drives or Removable Storage
, it was listed under USB controllers. It had a little x on the icon. Upon right clicking it I found that it had somehow become disabled on my computer. I'm not sure how that happened. I know I didn't do it."
or you can try this
Try this fix for missing usb ports by JohnWill

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function.

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1 Answer

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1 Answer

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Once you've done that, you can purchase another external USB enclosure to replace the broken one.

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