Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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No dial tone on Brother MFC-790CW

Tried another fax machine & it has a dial tone. I am showing I need yellow ink. Does inhibit the dial tone?

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  • ehunter246 Feb 21, 2009

    I solved my own problem. I used the telephone line from the old fax machine to trouble shoot & the new fax machine worked. Then I hooked the new line back in & it is working fine now. Don't ask me what happened. Seems like the line was open for some reason, but the other lines down stairs were working fine.

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Posted on Feb 20, 2009

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2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

Hi i have a brother called MFC 8660DN, he is not recieving or sending any fax since this morning and i can't find the problem.


Try these things below to narrow down the problem.
  1. Plug a standard phone into where the fax line is plugged into to check for dial tone. if you have dial tone try replacing the phone line between the wall and fax. If not you have a phone line issue.
  2. Make sure the printer is actually responding to print commands from a computer, this could indicate a hardware issue if it does not.
  3. Check the ink levels. If the printer thinks it is out of ink then it will not print faxes.
I hope this points you in the right direction Regards GM

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1 Answer

Cannot get dial tone brother mcfc5890cn


Make sure your cord is good. If possible, plug in a good phone in the phone outlet on the fax machine itself. Also try calling the fax machine from another phone. If the machine responds to the call, then there is an internal problem with the fax machine.

Jan 07, 2011 | Brother MFC-5890CN All-In-One InkJet...

1 Answer

I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...


Hello,
If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button. If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number. If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.
Thanks,
Pat

May 12, 2010 | Brother Office Equipment & Supplies

1 Answer

Here a dial tone, machine dials number, then hear some sort of voice telling me to try dialing again.Brother mfc 5440cn


tnbdesigns,
The number that you are calling is no good. You can test your own fax machine by calling a number for you , like your cell. The voice that you are hearing is the automatic telephone company voice telling you that the number is bad.

-Chris

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1 Answer

No dial tone to fax documents with Brother Model


Hi,

This issue was addressed previously by another FixYa expert. Read the entire post before attempting any repairs. Hope this helps

See:

http://www.fixya.com/support/t1234332-mfc_440_cn_out_memory

Dec 11, 2009 | Brother MultiFunction Center MFC-440CN...

1 Answer

My brother mfc-790cw is sending but not recieving faxs.


it has been switched to "manual reception", or "tel mode" rather than "fax" or "Auto receive".

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2 Answers

Fax machine stoped receiveing fax


First, check your fax's phone line. Put a regular phone on it and check for dial tone and line noise. If the line is dead or noisy, this will cause a problem. 
You can also try dialing your fax number from another phone and see if the fax unit picks up the line and starts initiating communication. (sounds like modem noises)

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