Question about Black & Decker SmartBrew DCM500 Coffee Maker

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  • ashleys619 Apr 14, 2009

    How do I program the auto brew? Thank you kindly



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Can you give me the 1800 phone number for Black & Decker coffee pot?

Do a web search and type Black and Decker customer service into the box.

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Water fills the filter and overflows with coffee and grounds. why?

Are you using the original Bunn pot (carafe) or a replacement ?

At the bottom of the filter basket, there's a little lever that closes off the coffee flow when you remove the coffee pot. The idea is that you can pour a cup early, before the full pot is brewed, and it won't spill coffee all over the hotplate.

The original coffee pot fits right against this little lever, but if you have a replacement that's not the right size/shape, it won't reach the lever.

If this helps, please be sure to hit the thumbs-up for me.
If not, use the "add comment" and let me know what's up, and I'll do what I can to help!

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Hold down the stop button and the button you are programing until the desired amount is reached the release button and stop button.

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Same problem...HELP PLEASE
I have the same pot and I can almost taste the coffee but not game to try it until I know how.

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You can get the instruction manual for your machine at, Click on user manuals and then select your machine.

To set the clock, hold the hour or minute button until the display flashes then adjust the time.

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Need new pot


I'd contact Melitta directly.

Melitta USA, Inc. 13925 58th Street North Clearwater, Florida 33760 1-888-MELITTA 1-888-(635-4882)

If they can't help you, write back and I'll try to think of something else.

If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.

If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.

Thanks for using,


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Time to clean -

You need to clean you coffee pot as stated in the operator manual. Follow the link below it will take you to your coffee pot manual online. Its just like a car and has to maintained regualry.

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