Question about HP scanjet 3970 digital flatbed scanner

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I never had a problem using the HP Director button to scan until just recently when I get no action when clicking on thr desktop button.. I run windows XP Number Q3190A listed on the bottom of the scanner.

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My Director shortcut button on the desktop did the same thing a few years ago. There is a patch to download on the HP website to fix it. Not sure of the number of the patch, but if you search , you should be able to find it!

I have other problems with mine, no power. Hp shows no power cord replacement because it is discontinued model now. I think it's time to buy a Canon scanner!!!

Good Luck!

Posted on Mar 13, 2009

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2 Answers

How do you scan a picture?


simply installoffice 2003 and there will be microsoft office tools select microsoft office document scanning select scan new document.....first of all u have to install printer drivers my dear friend

Mar 11, 2010 | HP PSC 1210 All-In-One InkJet Printer

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In HP Director for my Officejet 6210 I am unable to set scan preferences: get flag "Out of diskspace. Click OK to close the ..." then "The program configured for this button is missing. Please choose...


I have had problems with these models and the HP Director when it came to having the updated browser installed. Did you go to HP support and scan through their software downloads for this model, inparticular the one that states it is the patch software for the HP director for use with IE7 and above. It may not be with the other printer drivers but it is listed below that. I did the same thing that you were doing until I found that piece of software and now everything runs fine and has for some time, I had the 6110, then the 7310. Below is the link.....I checked the updates for XP and when you click on the link for your operating system, this is the file you are looking for.

Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=421991&

Jan 16, 2010 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Lost HP Dirctor Icons


Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at

please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.

you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.

I hope it will work for you.

Dec 09, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Hi There! I am having problem opening my hp director program


  1. Open HP Director using one of the following methods:
    • From the desktop : On your computer's desktop, look for the HP Director icon (c01425509.gif), and then double-click it.
    • From the Windows taskbar : Click Start , click All Programs , click the HP orHewlett-Packard folder, and then click HP Director .
    Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
  2. Without navigating to another open window, press Alt and Space bar at the same time. The Shortcut menu displays near the top-left corner of the computer. Figure 1: Shortcut menuc00833293.gif If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
  3. Select Minimize from the Shortcut menu.HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen). If HP Director does not minimize, click Minimize again until it does.
  4. Click the HP Director icon on the taskbar . The software opens and functions normally.

Dec 08, 2009 | Microsoft Windows XP Home Edition

1 Answer

Hp director does not open when i click on the icon


Hi,

After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo

Thanks,

Nov 30, 2009 | Computers & Internet

1 Answer

Scan to computer


Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.
==========================

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

==========================

Here the main site for the scanner - click here

Nov 18, 2008 | HP Office Equipment & Supplies

1 Answer

Hp 6110 all in one hp director not working.


try to do the following:

1. Double-click the HP Director icon to load the program into the memory. You will not see HP Director open at this step. Do not click anything else on the screen until Step 2 is completed.

2. Press the Alt key and the Space bar together, and then
select Minimize from the menu that displays in the upper left corner of the window. If necessary, click it again until HP Director minimizes.

The HP Director software now appears as an item on the Task Bar .

3. Click HP Director on the Task Bar . The software opens and displays normally.

4. Repeat Steps 1 through 3 every time the HP Director software is used.

or
  1. Go to the HP Software Download Page .
  2. In the Enter a product number text box, type the printer model, and then press Enter .
  3. Under Product search results , select the printer model.
  4. Select the operating system.
  5. Under Update , click Critical update to resolve an issue with HP Director after installing Internet Explorer 7 .
  6. Follow the instructions that display on the screen to install the update.
Cause:
In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7.

Sep 02, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Director won't open. I am on XP and IE7


HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP

CHECK THIS OUT

Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Apr 30, 2008 | Computers & Internet

4 Answers

Window vista


go to http://h10025.www1.hp.com/ewfrf/wc/pfinder?tool=product&query=PSC+2210+&dest_page=product&lc=en&cc=au&dlc=en

 

Choose which model of the 2210 all in one series you have, click on Software and Driver Downloads and then click on the button that says Check.

 

This will check to see that you have the most recent version of the driver.

Oct 17, 2007 | HP PSC 2210 All-In-One InkJet Printer

4 Answers

HP PSC 1315 Scanning problems


download software for hp psc 1210 printer

Oct 09, 2007 | HP PSC 1315 All-In-One InkJet Printer

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