Question about Microsoft Xbox 360 Console

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Problem reading disk

My sons XBOX 360 is not reading his disk when he puts it in. when he puts it in we don't hear it spinning. Then it will ask him to open the tray.

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It needs the laser or the dvd drive replaced. We can do this for you. We are a registered repair service on this site.
www.videogamerepairservice.com

Posted on Feb 20, 2009

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1 Answer

My sons Xbox 360 console keeps saying open tray after you put a disk in. Its like its not reading the disk.


You have three options.
1 take it to a local repair shop . cost will vary, average prices 50.00-80.00 .
2 find out the make and model of your drive and buy one on ebay 30.00-40.00
then goto find a youtube video and replace the pc board from your new drive
with your old drives pc board . this always works.
3 send it to Microsoft cost 100.00 + shipping 3 week wait.

if you have any questions feel free to ask.

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It's a loose cable. Strip down your xbox 360 until you can see your DVD drive. Then replug all cables. It should work again. Otherwise it may be the lens.

Feb 01, 2010 | Microsoft Xbox 360 Console

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Hey my xbox wont read my games but will still read my dvds and cds with out a prob also my xbox has started scratcging my games as well any one know what to do.


You have two unrelated issue's. First the lasers weak and unable
to increase to sufficient brightness to read duel layer disk ( GAMES)
The laser will need to be replaced. second ,if your getting ring type
scratches then the drive is doing what's called over focus . pushing
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Recommendation is to have the whole drive replaced and swap
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if the disk is still spinning when the tray open causing scratches
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this will require you to have the C.P.U. re-flowed to remedy
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If you need more info ask


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1 Answer

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If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.

Oct 02, 2009 | Microsoft Xbox 360 Console

1 Answer

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My guess is that your sons 360 is used and was refurbished. The same thing happened to mine but my solution is to return it if you have the reciept.

Jan 03, 2009 | Microsoft Xbox 360 Console

1 Answer

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The motor in the dvd drive isn't spinning properly and the disk doesn't end up spinning so the laser cannot read the disk making the console believe there isn't a disk in there. So what you can do is open the console and then the dvd drive (Voids Your Warranty) and clean the motor with rubbing alcohol and some qtips or send it to MS and have it fixed.
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Jul 08, 2008 | Microsoft Xbox 360 Console

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When your son knocked the console over, he may have broke a component connecting to the disk drive, especially if the console was on.

Apr 11, 2008 | Microsoft Xbox 360 Console

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Sounds like it is not reading the disk, make sure it is clean. Can you hear it trying to spin?

I hope you didn't push too ******* the door, you can make it jump a tooth on the loading gear making it go out of time. Check here for more solutions http://fix-your-xbox-360.blogspot.com/

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Did you try using a cd lens cleaner in the XBox 360 dvd drive? Check the cds that they are not scratched, and you could have your son try the discs in another XBox 360.

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