Question about Canon PIXMA MX310 All-In-One Printer

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Canon MX 310 frozen fax that won't resume faxing

I asked for this technical support this afternoon, I still haven't heard and my fax machine has locked me out. Please help! I scanned 50 pages to my fax number, the last page showed that it was too long, only because 2 sheets fed through at the same time; The the little instruction screen came on and said "clear document - ok" so I punched ok, then the monitor said" stop document -ok", so i punched the ok button and for 4 hours now I can not fax my document, or, turn it off and resume my faxing or use any other function on the scanner. How do I eliminate this problem and either fax the document on through or clear it and start all over?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

shaggyrat
  • 1224 Answers

SOURCE: Canon MP530 - Fax Not Working

sounds like the rollers need to have them cleaned little rubbing alcohol and soft non fiberous paper towel to help clean
there is also in fax a paper feeder that needs to cleaned its like the roller but usually only one roller this mechanical device pops up grabs next page and pushes it into fax

make sure pages arent static cling to each other this will also make a one page fax happen
example
when you take a staple out of packet your faxing put a little air between pages this is static cling

Posted on May 07, 2008

  • 240 Answers

SOURCE: MX-310 has fax's in memeory but keeps printing the

If your Canon MX-310 has been set up to print faxes as they are received, then what is actually in memory is a "received fax report". If you select a particular fax in this report, it will print the first page of the fax to remind you of the content.

Your Canon MX-310 will store fax documents in memory if:

  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed

Posted on Dec 05, 2009

  • 1 Answer

SOURCE: I have a PIXMA MX

unable to get it to print fax it keep saying in memory help

Posted on Feb 28, 2010

micromatikal
  • 2777 Answers

SOURCE: The fax function on my Canon ImageCLASS MF4370dn

This is very strange indeed. Does it still receive faxes just fine? Have you tried just placing the paper on the platen and seeing if it will scan / fax that way? It sounds like a feeder issue, but can't be sure just yet.

Try that and let me know.

Thanks
Tim

Posted on Sep 30, 2010

  • 1739 Answers

SOURCE: does canon pixma mx 310 work faxing page up or

When using the ADF load the document with the side you want to copy, fax or scan facing UP in the ADF.

When using the platen glass load the document with the side to be copied, faxed or scanned facing DOWN on the platen glass.

Trust this helpful.

Please vote.

Posted on Dec 15, 2010

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Does canon pixma mx 310 work faxing page up or page down?


When using the ADF load the document with the side you want to copy, fax or scan facing UP in the ADF.

When using the platen glass load the document with the side to be copied, faxed or scanned facing DOWN on the platen glass.

Trust this helpful.

Please vote.

Dec 15, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

The main tel line goes into 2way splitter one for high speed internet, the 2nd goes to mx 310 canon all in one , can send fax but i cant receive any , i tried my level best with out...


do you have a filter on the line? usually, you need a filter to keep the phone and data sides separate. Fax machines are generally treated as phone devices. If you are in the US, ask around, chances are somebody has a filter you can use, I know I've probably got half a dozen in a box somewhere from every time I've had dsl set up.

Feb 01, 2010 | Canon Office Equipment & Supplies

1 Answer

MX-310 has fax's in memeory but keeps printing the first page of the first fax only. Screen says check paper size. When i push ok it only will print the first page over and over. How do I change it?


If your Canon MX-310 has been set up to print faxes as they are received, then what is actually in memory is a "received fax report". If you select a particular fax in this report, it will print the first page of the fax to remind you of the content.

Your Canon MX-310 will store fax documents in memory if:
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed

Dec 04, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Sending a fax directly from computer using Canon Pixma MX 310


With the document open, you click Print, then choose Cannon ...Fax.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15603

Jan 02, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I bought a Canon product : PIXMA MX 310 on the 27 th october 2008. DMO - ISRAEL sold me the unit. I can't use the FAX - the recieving system doesn't work. I have an answering machine on the tel....


your answering machine is probably picking up the calls before the fax try to use a separate number for the fax or just disconnect the answering machine and get someone to send a test fax to see if it works

Nov 16, 2008 | Canon Office Equipment & Supplies

2 Answers

Fax machine cannot sed or receive faxes


tell me the model of your Fax Machine

Nov 11, 2008 | Office Equipment & Supplies

2 Answers

MX310 Canon


Is your call waiting on? take it off and see what happens.

Sep 17, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Pixma mx 310 fax auto


enter rx settings and select teleline as fax priority.

Mar 30, 2008 | Canon FAX-JX200

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