Question about Acer Aspire 5315 Notebook

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Laptop not connecting to wireless internet.

I have a Acer-Aspire-4710. Normally my laptop would recognise the wireless connection and immediately connect. But since Tuesday, it will recognise but not connect.

It tells me the internet is disconnected and the connection to the WLAN has failed. I have tried everything from rebooting, restoring to previous date, calling my ISP (who does not support wireless connections) and also resetting the modem.

There are normally 3 laptops and 1 PC connected to the modem. All the others connect. Its just my laptop that doesnt connect.

What can I do? Please help.

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  • 3 more comments 
  • tarrynrene Feb 20, 2009

    well should the computer be picking up the connection if the wireless card isnt working?

  • tarrynrene Feb 20, 2009

    Thing is I tried that, but it tells me the wizard was unable to open and to try again later....I tried a few times but nothing!

  • tarrynrene Feb 20, 2009

    How Do I defrag?

  • tarrynrene Feb 20, 2009

    Does anyone know anything about the Network Diagnostics Policy Service? I cant open the connection wizard because this has not started. When I try and start it manually, it gives me error 5: Access is denied. Any ideas? Im using Vista??

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Is the wireless card recognized in the device manager?

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  • Master
  • 679 Answers

Right click on the my network icon go to properties and click on make new connection, allow the wizard to walk you through the process from start to finish and you should be ok. Just follow the prompts.

Posted on Feb 20, 2009

  • 1 more comment 
  • George Bill
    George Bill Feb 20, 2009

    Ok then we have a problem with the operating system see if you can run a virus and spybot check, you may have a bug preventing the Operating system from working. Do a defrag and then try it again, it should not tell you that it is unable to complete the task, that is a symptom of somethin else going on.

  • George Bill
    George Bill Feb 20, 2009

    start programs, system tools,defrag

  • George Bill
    George Bill Mar 03, 2009

    try creating a new user account with all privaleges, log in with that new one and try the wizard again.If it works then you can just delete one later

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