Question about Acer Aspire 5315 Notebook

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Laptop not connecting to wireless internet.

I have a Acer-Aspire-4710. Normally my laptop would recognise the wireless connection and immediately connect. But since Tuesday, it will recognise but not connect.

It tells me the internet is disconnected and the connection to the WLAN has failed. I have tried everything from rebooting, restoring to previous date, calling my ISP (who does not support wireless connections) and also resetting the modem.

There are normally 3 laptops and 1 PC connected to the modem. All the others connect. Its just my laptop that doesnt connect.

What can I do? Please help.

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  • 3 more comments 
  • tarrynrene Feb 20, 2009

    well should the computer be picking up the connection if the wireless card isnt working?

  • tarrynrene Feb 20, 2009

    Thing is I tried that, but it tells me the wizard was unable to open and to try again later....I tried a few times but nothing!

  • tarrynrene Feb 20, 2009

    How Do I defrag?

  • tarrynrene Feb 20, 2009

    Does anyone know anything about the Network Diagnostics Policy Service? I cant open the connection wizard because this has not started. When I try and start it manually, it gives me error 5: Access is denied. Any ideas? Im using Vista??

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Is the wireless card recognized in the device manager?

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  • Master
  • 679 Answers

Right click on the my network icon go to properties and click on make new connection, allow the wizard to walk you through the process from start to finish and you should be ok. Just follow the prompts.

Posted on Feb 20, 2009

  • 1 more comment 
  • George Bill
    George Bill Feb 20, 2009

    Ok then we have a problem with the operating system see if you can run a virus and spybot check, you may have a bug preventing the Operating system from working. Do a defrag and then try it again, it should not tell you that it is unable to complete the task, that is a symptom of somethin else going on.

  • George Bill
    George Bill Feb 20, 2009

    start programs, system tools,defrag

  • George Bill
    George Bill Mar 03, 2009

    try creating a new user account with all privaleges, log in with that new one and try the wizard again.If it works then you can just delete one later

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1 Answer

532h wireless


The Acer Aspire One is an inexpensive laptop computer that runs the Windows operating system. The computer does come with a built in Wi-Fi receiver, giving you the ability to connect to a wireless Internet network, when available.
However, if you are having trouble connecting to a wireless network, you must troubleshoot the network connection to determine exactly what is causing the problem with the Internet.
Check the wireless router and high-speed modem.
If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.
Activate the wireless Internet connection on the laptop computer.
Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu.
Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.


Select the appropriate network you wish to connect to.
Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire.
Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.

Restart the computer.
The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.

also
Turn on your computer and locate the Wi-Fi icon.
This could be located on the upper row on a laptop it will have the radiation look (((·)))
Make sure its pressed on.
The internet connection is located in the system tray in the bottom-right corner of the screen.
The icon looks like a series of rectangles that increase in size from left to right.
Right-click the Wi-Fi icon and select "Connect to a network."
You will see a list of available wireless networks.
Wireless Acer laptop can be a massive boon to your productivity when it is working properly and a massive headache when it is not.
When your laptop card begins to exhibit undesirable symptoms, such as signal dropping, you can avoid a hefty repair bill by performing at-home troubleshooting.
The best solution is to merely reinstall the software driver, which refers to the program that the operating system uses to speak the wireless card's language.

Open your operating manual and look up the model name and number for your laptop.
Navigate to the Acer Support web page (see Below) and click on the "Downloads" link.
http://support.acer.com/
Input the model number of your laptop, click on the "Search" button, download the wireless driver file for your laptop model and save the file to your desktop.
Open the "Start" menu, click on "Control Panel" and open "Device Manager."
Open the "Network Adapters" menu, double-click on your wireless card, select the "Drivers" tab, click on the "Update Drivers" button and choose the desktop as the location to search for new drivers.
Click "Next" to reinstall the driver, fixing your wireless woes.

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My Acer Aspire One will not connect to the internet.


Do you have a wireless router that is connected to the Internet via a DSL or cable modem?
Is the wireless driver installed and working on the Acer Aspire laptop?
IF not then install the wireless driver.
Download the wireless and device drivers from the Acer WEB site. Make sure you select the model of your laptop the drivers you that require that matches the Windows version that is installed on your laptop. Use this link to get to the Acer support: -
http://www.acersupport.com/drivers_download.aspx

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Check the wireless router and high-speed modem.

If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.


Activate the wireless Internet connection on the laptop computer.

Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu.


Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.


Select the appropriate network you wish to connect to.


Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.


Restart the computer.


The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.


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Check the wireless router and high-speed modem. If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.

  • 2 Activate the wireless Internet connection on the laptop computer. Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu. Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.
  • 3 Select the appropriate network you wish to connect to. Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.
  • 4 Restart the computer. The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.
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