Question about HP OfficeJet V40 All-In-One InkJet Printer

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Can't scan wiht OfficeJetv40

I have a 5 year old OfficeJet v40. I upgraded to XP and now I can't install the Director software from the CD. And the Scan function won't work. Is there a fix out there?

Thanks

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I  have the same problem, of scanning with v40 , i dont hve the drivers and its no being dowmloaded  from the internet, pls give the solution

Posted on Feb 24, 2009

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You will have to install the correct driver for Windows XP.
You can download it from here.
The file size is ~34MB, so depending on your internet connection, it might take a moment.
It is also called "Basic" software and driver, so I can't promise for sure, that everything will be working as it did before.

This is (unfortunately) a common procedure to push the sale of the new hardware. Driver for Vista don't even exist...:-(

Nevertheless should you give it a try and see - maybe everything works fine.

Good luck!

Posted on Feb 20, 2009

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1 Answer

I need a OfficeJet 7410 installation CD because my HP Director software no longer shows any scanning options in the opening screen. Can't use scanner from PC. Thanks, John


Hi,

HP has now changed the HP Director to HP Solution Center with extra features. Downloading the latest software will help you install the new HP solution Center.

You have not mentioned the PC operating system like Win XP, Vista, Win 7.

Click on the download link below to launch the HP software and drivers page.
Choose the operating system to download the software for your printer
Download Page

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WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


Hi...
- Actually there are two kinds of CD of the printer, one is the Basic driver CD, wherein you can do basic printing and scanning and the other one is the Full Feature drvier CD, wherein all hp printer software is in including the hp director... maybe you only have a basic driver... i'll give you this site to download the driver of the Full feature software.. this is free. you can also place your order here if you really want a CD... but this download software is equivalent with the content of the CD...

- http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

- select your operating system becuase you did not specified your OS.
- then under driver options select the full feature software driver for your printer
- then next page.. do not select install now or download only because it takes time to perform the process just select file name then select run to start the download

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2 Answers

H P Director not working


hi yesjay,

I've seen this exact same problem before. What I deduced from that experience is that the Readiris software takes over the redirector function of the HP Director service. The only way we got the HP Director to function again was to:

1.) Uninstall Readiris
2.) Uninstall the HP printer
3.) Reinstall the HP printer without installing Readiris

This resulted in the HP director service working properly again, but with the user unable to use the character recognition functionality provided by Readiris.

Hope this information helps to clarify your current situation and thanks for using the FixYa service
Kind regards

Feb 15, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

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Don´t Print my HP Officejet v40


From what I can see Vista already has the drivers for this printer built in, so if you have installed the Windows XP drivers from CD you may need to remove them first and see how it goes with the standard Vista drivers.

Please note that some functions may not be available as this product is not completely Vista compatible.

More information available at HP HERE.

Jan 21, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Scanner will not function


See this info re vista driver, not needed for 6110xi and advance features no longer available.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&cc=us&dlc=en&product=79477

and also note on same page...
"You might find that some of the advanced features are no longer available when using this basic driver. You can upgrade to an HP product that is fully compatible with Windows Vista if the advanced features are necessary"

and also note Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise
Your disks I don't think will help, looks like it is case of Not fully vista compatable, there are also issues relating to your old HP Director software ie...

"In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7."

link to above
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&cc=us&dlc=en&product=79480&lang=en

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