Question about Sony VAIO GRX550 Notebook
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Posted on Jan 02, 2017
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Usually answered in minutes!
If they fixed it once before, they should be willing to fix it again.
Try this before reformatting again.
Unplug, remove battery. Hold power button down for 10 seconds. Plug back in, boot up.
For the external monitor thing, you need to press a function key on the laptop; just connecting the cable isn't enough.
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