Question about Kenmore 43142 Front Load Washer

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My front Load Washer (kenmore) will not start. All of the options etc. light up like normal, but when I push start it just flashes.

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  • fixer444 May 11, 2010

    Someone may have turned "off" your faucet at the wall........

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  • 15,935 Answers

It appears your timer/controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 13, 2010

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1 Answer

Light flashing won start


Common error with front loaders is the door interlock. Make sure the door is positively closed. A gentle open hand push at the erea of the door lock often gets a machine started.

Regards

John

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Unplug the machine for at least half an hour to eliminate the possibility of an electronic glitch. Then upon plugging in back, close the door then push CONTROL/ON (if present on this model). Select the DRAIN/SPIN cycle then select NO SPIN by pressing the SPIN SPEED button. Push PREWASH OPTION four times within five seconds. If PREWASH OPTION is not present on this model, press EXTRA RINSE four times within five seconds. C:00 will light up on the display. If the Starting procedure fails, push the PAUSE/CANCEL button then repeat the starting procedure.

In order to advance to the next step of the test procedure, push PREWASH OPTION button two times. If PREWASH OPTION is not present on this model, press EXTRA RINSE two times. The test program goes from C:00 to C:08 and should flash an error code when a problem is present. Post the code back for further troubleshooting, including the exact model number of the machine.

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I've been going crazy with this too. Turns out all you have to do is hold down the "options" & "select" buttons at the same time until the "lock light" (the light just above the "pause/cancel" button) turns off. I guess that's why there is a line under the option/select buttons that have a lock symbol connecting the two.

Cheers!

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The diagnostic function will not help you if your user interface board (UIB) is acting up because to put into diagnostic you have to select drain spin, then the no spin option, and hit the prewash button 4 times.

It sounds like your UIB is the problem.

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The manufacturer recommends unplugging the washer for at least 30 minutes to reset the computer. Sometimes this is all that is required to "cure" momentary "glitches". If this does not fix your problem, please post back and let me know. Hope this helps you.

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2 Answers

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I had same problem........push options and select button at same time, hold for 5 sec.......choose option.....machine stuck inbetween cycles.

at least it worked for me!

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