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After recharging itouch, only itunes icon and symbol to connect usb cord shows. how to restore????

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  • bvc9 Feb 20, 2009

    Can we restore it on someone else's laptop that has itunes? When connecting, itunes thinks it is a digital camera.

  • bvc9 Feb 20, 2009

    Ok...we restarted the itouch....after replugging in usb, it reads "Can windows connect to windows update to wearch for software"? if "YES", then a/ automatically or b/ from list of specs??? copy files from???



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You can restore thru the itunes application altho it will restore to factory specs. connect you itouch via usb cord itunes should launch then on the main page listing your itouch it should have a restore selection..

Posted on Feb 20, 2009

  • 2 more comments 
  • peyton thompson
    peyton thompson Feb 20, 2009

    I think you should be able to. I have restored my Iphone on other computers in my home. the only difference is the other computer will have to recognize and install your itouch on itunes. 

    have you tried turning your itouch all the way off waiting a few minutes then restarting and reconnecting to your computer to see if I tunes would recognize it?

  • peyton thompson
    peyton thompson Feb 20, 2009

    another thing to do is go under the help menu in itunes click the run diagnostics tab and it should search for you ipod touch. also make sure you have the latest version of Itunes aswell. are you on a pc or mac?

  • peyton thompson
    peyton thompson Feb 20, 2009

    cancel the automatic windows thing. and try the help/run diagnostics menu in itunes first. 

  • peyton thompson
    peyton thompson Feb 20, 2009

    I have done some searching and i found this help file at apple that could point you in the right direction. go to and it will give you some other options to get this product up and running for you.



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1 Answer

My itouch is locked with a passcode and it shows the itunes with the USB port pointing at it and when i plugged it into my itunes it said that it couldnt connect to the ipod because it was locked by a...

Okay well you have to do a full restore. Turn your itouch completely off. With it off, hold down the circle button and plug in the USB cable connected to your computer. The itouch will power on and you will see the apple, but keep holding in the circle button. After 15-30 seconds, you will see another (different) cable/itunes screen on the iphone. iTunes should then recognize that the itouch is in recovery mode and you can then do a restore. You should be good from there.
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You need to connect it to a PC/Mac to register that iPod with Apple before you can even use it.

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Same as above

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Reset it and start again, you can recover your files from your iTunes or iCloud backup.

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On the ipod touch the itunes icon comes out and is a usb cable with an arow pointing to the itunes icon

make sure you're USB is unplugged. when you're at the screen with the itunes symbol and the usb arrow, hold down the home and sleep button until the screen goes black, at this point, keep holding for another 10 seconds. at this point your screen should look black as if the ipod is off. connect to the computer and itunes shoulds show a message like "itunes has just discovered an ipod in recovery mode" you'll be able to do a restore and regain use of your touch.
if this does not work, message me back.

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