Question about VisionTek ATI RADEON HD2400 Pro Edition 256MB DDR2 AGP Graphics Card

2 Answers

New graphic card Radeon HD 2400 PRO install problems

Ok let me spell it out to u I bought the game Lost Planet Colonies and with that I purchased Radeon HD 2400 Pro. I look in my device manager menu and it says it work properly. so I get into the game menu its running fine but when I get to the windows live update for the game its says "Can't download update. Make sure u are connected to the internet. If problems go to windowsforgames.com".. then there is numbers "0x080004005" what does this mean? why won't it let me play? do I need to adjust something on my computer? Please let me know and I am not a ****** I am just overwhelmed. I just wanted to play my game in this big world :)

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  • co_co93 Feb 20, 2009

    I have never runned a PC game on my computer so this LOst Planet Colonies is new as well as my graphics card. I called microsoft and their tech support to hold off until monday wtf? and they said this error code (0x80004005) is not even in their system. I tried manual installing the windows live update but that didn't help

  • co_co93 Feb 21, 2009

    only thing is that my computer is brand new and this lost planet games colonies is not a bootleg copy because I bought it from BEST BUY and I have no problems the games starts right up but when I get to "start" the game menu it says windows live update and it says "update failure" and x080004005 I looked under device manager and it says my video card for Radeon HD 2400 Pro is properly installed and working :|

  • co_co93 Feb 21, 2009

    I did go to gamesforwindows tech support and I told them that the "failure to update" and code is not working they gave me another website for the install but that didn't fix the problem. My computer is brand new and I just bought this game why am I having this problem? Did other players have this problem when they were tying to play this game with a PC?

  • Anonymous Apr 25, 2009

    v cvds

  • Thomas F. Schneider May 11, 2010

    I believe what it is trying to tell you is to go to the website;windowsforgames.com  and look up the error code number;"0x080004005"  to see what the problem is. 

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I don't think it's the card, I think it's the update, try this, do a restore to yesterday, before the game started screwing up. If that works it was the update and that means one or two different things. Either the operating system serial number isn't valid, or the operating system took an update that messed up the video. Either way, it was working before you took the update right? If so let's get it back before the stuff hit the fan and take it from there. Thanks and if this works please rate me a fix ya, also if it works, don't take any windows updates or that card will do the same thing, you may need to remove the last update in the add remove programs in your control panel, do't go crazy just take out the one that it took before you had the peoblem. This stuff is easy if you just assume that MSFT is out to get everyone, because they are

Posted on Feb 20, 2009

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  • George Bill
    George Bill Feb 20, 2009

    it's not a MSFT error it caused the error, did you remove the last MSFT update you took, if you do as I suggested you will replicate the situation that yo had when the game worked, if you aren't going to attempt the solution it justs wastes both our time

  • George Bill
    George Bill Feb 20, 2009

    Product Key update failure (Error: 0x080004005) - Windowsprobleme

    Remember when I told yout he operating system wasn't a valid serial number, well it looks like that's what it is, rethink that, someone gave you a bootleg copy of windows, it happens a lot if it can't take the update, "which is what that means", then it messed with your card

  • George Bill
    George Bill Feb 28, 2009

    If it were mine I would uninstall the game run a reg cleaner and try it again, if it still didn't work I would remove the video card driver, and run the driver cleaner, "they all have one", both geforce and radeon, that will remove the remnants of any old driver files. Then put in the most current driver that they make for your card. With geForce they ask you to disable your virus program, check in the redeon site and see if they do the same thing. If so, make sure you are off line when installing the drivers, and good luck

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