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There is no longer a program called MSN - for nearly 6 years! The only MSN software now are Trojans, however there is still a MSN Web Portal to access Hotmail accounts.
Download Windows Live Messenger and use the built in configuration utility when you set it up.
uninstall your msn reinstall then in the file on your msn beside where you add contacts click the arrow then tools then setup audio and video.
Then exit msn and restart
This seems to be a constant problem with msn and built in cams
what type of camera and what laptop